Our client, a well established accounting and advisory firm, is seeking an experienced Administrator / Client Services Coordinator to join their Melbourne office.
You will join a busy accounting team, providing administrative support to ensure day to day operations run smoothly, while working closely with accountants and senior staff in a collaborative professional services environment.
This role suits someone with 2+ years' experience in an administrative role within an accounting firm, who brings strong communication skills, professionalism, and a client focused approach.Key Responsibilities Manage client services and practice administration tasks, including document preparation, record keeping, payment processing, and general office support Handle ATO correspondence and assist with lodgements, including updating client details, managing payment plans, and preparing GIC remission requests and related changes Support IAS/BAS lodgements and broader taxation compliance obligations, ensuring accuracy and timely submission Support ASIC compliance requirements, including preparation and maintenance of company lodgements, statutory records,



and client registers Coordinate client communications and front office operations, including meeting and greeting clients, answering calls, and managing enquiries Maintain and update client databases, compliance documentation, scheduling, and workflow tracking to support efficient client service delivery About you Previous experience in a Receptionist, Administrator, or Client Services role within professional services, ideally in an accounting environment.
Experience with Xero, FYI Docs, Fusedocs, Fusign, ATOmate, XPM is highly regardedImmaculate presentation and skilled communication style Strong client service focus Excellent organisational and time management skills Ability to prioritise and work under pressure Strong Microsoft Office skills (Word, PowerPoint, Excel, Outlook) Exceptional interpersonal skills and ability to liaise with a wide range of stakeholders Proactive, reliable and punctual Willingness to learn and take initiative Whats on offer Opportunity to join a reputable accounting firm Supportive and professional team environment Long term career development opportunities Varied and engaging front of house role

📌 Client Services Coordinator (Melbourne)
🏢 Rezonate Recruitment - Manual
📍 Melbourne