It Systems Support Engineer (Level 2) – Client-Facing Role (Sydney)

It Systems Support Engineer (Level 2) – Client-Facing Role (Sydney)

13 Oct
|
NextGen HR
|
Sydney

13 Oct

NextGen HR

Sydney

NextGen HR is seeking an IT Systems Support Engineer (Level 2) for their Castle Hill office in NSW.
The role handles Tier 2 support requests, delivering high-quality customer service and remote support while collaborating with Senior Engineers and other teams.Ideal candidates have 4+ years in a similar MSP setting, solid ITIL/SLA understanding, and experience with Datto/Veeam backups and Autotask/ConnectWise ticketing.
Strong AD/Windows Server and Azure skills are essential.
#J-*****-Ljbffr

📌 It Systems Support Engineer (Level 2) – Client-Facing Role (Sydney)
🏢 NextGen HR
📍 Sydney

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