2 x Positions | Major Utilities OrganisationLocation: Parramatta, SydneyHybrid: 3 days office / 2 days WFHRate: $800–$900 per day + superContract: ASAP – 29 January ****Extension: Potential extensionHours: 40 hours per weekWe are seeking two experienced Business Analysts to join a major utilities organisation within its Infrastructure Delivery function.
This is not an IT Business Analyst role.
These positions will focus on undertaking a deep-dive review of operational processes, third-party delivery arrangements and infrastructure delivery models to identify gaps, inefficiencies and opportunities for improvement.
Working across a complex infrastructure environment, you will gather evidence, engage with stakeholders and assess how documented processes and contractual arrangements are operating in practice.
Your findings will ultimately be translated into clear, practical recommendations for senior leadership.Key responsibilitiesGather and analyse qualitative and quantitative data, documentation and stakeholder feedback to identify trends, risks, pain points and improvement opportunitiesConduct discovery activities and stakeholder interviews to validate findings and understand current operational practicesAnalyse current-state processes and interfaces to identify gaps, duplication, bottlenecks, inefficiencies and delivery constraintsDevelop process and interface maps and document roles, responsibilities and stakeholder interactionsReview third-party contractual obligations and delivery models to assess whether they are operating as intendedUndertake root cause analysis across process, governance,



role clarity and performance issuesIdentify practical opportunities to improve infrastructure and third-party delivery processesTranslate complex findings into clear, evidence-based recommendationsPrepare findings reports, presentations and executive-ready materialsPresent insights and recommendations to senior stakeholdersSkill and ExperienceBusiness Analysts or process improvement professionals with approximately 5–7+ years' experience and exposure to infrastructure, utilities, construction or complex project delivery environments.Robust business and operational process analysis experienceDemonstrated process mapping and operating model review capabilityStrong gap analysis and root cause analysis skillsExperience identifying process inefficiencies, duplication and governance impactsExposure to third-party contracts, contractual obligations and delivery modelsExperience working within infrastructure, utilities, construction or project delivery environmentsStrong senior stakeholder engagement and interviewing skillsExcellent written communication and executive report-writing capabilityThe ability to translate complex analysis into concise, practical recommendations for senior decision-makersExperience with alliance contractual models, NEC contracts or other major infrastructure delivery models will be highly regarded.We are also open to candidates who have developed strong business analysis and process improvement capability through an infrastructure delivery, contracts, commercial or engineering background.
This is an excellent opportunity to work on a focused piece of project work within a major infrastructure environment, with the potential for extension beyond the initial contract.
if this matches your skillset and experience, please apply NOW and y will be contacted for a further discussion of your profile is deemed a suitable match.

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