Join a collaborative insurance team supporting public liability claims within a complex & diverse environment
Your new company
Our client is seeking an Insurance Claims Officer to support their insurance function on contract until the end of January **** (possibility for extension/permanent).
This is an opportunity to work across a broad range of insurance matters including public liability, property damage, motor vehicle, recoveries and general insurance claims.
The team is highly collaborative and offers strong mentoring, flexibility, and genuine career development opportunities for the right person.
Your recent role
Working closely with an experienced Insurance Leader, you will support the end-to-end management and administration of a varied insurance portfolio.
Responsibilities will include:
Receiving, registering and coordinating insurance claims and incidents
Managing claims records, reporting, documentation and correspondence
Liaising with claimants, solicitors, insurers, brokers and internal stakeholders
Assisting with public liability, property damage, motor vehicle and related claims
Reviewing supporting documentation, evidence and claim information
Preparing reports, registers and data analysis across multiple systems
Supporting investigations and responding to stakeholder enquiries
Maintaining accurate records and ensuring compliance with required processes
This role offers significantly more variety than a traditional claims or administration position and would suit someone looking to build broader insurance and claims expertise.
What you'll need to succeed




To be successful, you will ideally have:
Experience in insurance, claims, legal administration, liability, customer service or a related environment
Strong administrative, organisational and data management skills
Excellent written and verbal communication skills
Confidence dealing with internal and external stakeholders
Robust attention to detail and ability to manage competing priorities
Good technical aptitude including Microsoft Word and Excel skills
A proactive attitude and willingness to learn
Full Australian working rights
Insurance claims experience is highly regarded, particularly within:
Public Liability
General Insurance
Property Claims
Local Government
Legal or Paralegal environments
Candidates with legal studies, paralegal experience, disputes or liability exposure are also encouraged to apply.
What you'll get in return
If successful, you will receive:
Contract opportunity through to the end of January **** with extension potential
Hourly rate circa $55–$62 DOE
Full-time role, 35 hours per week
Flexible working arrangements following onboarding
Exposure to a broad insurance and claims portfolio
Mentoring from an experienced insurance professional
Collaborative team culture
Potential pathway to longer-term opportunities for the right person
What you need to do now
If you're interested in this opportunity and believe you have the skills and experience to succeed, click Apply Now.
Alternatively, contact Joshua Sterling at ****** for a confidential discussion.
#*******

📌 Claims Officer - Insurance & Liability (Contract Until End Of January 2027) (Sydney)
🏢 Hays
📍 Sydney