Job Description
The Role
Reporting to the Financial Controller, this is a hands-on leadership opportunity responsible for managing the credit function and providing clear direction to a team of Credit Controllers.
As Credit Manager, you will oversee the accounts receivable ledger, credit risk, collections and cash allocation processes while ensuring adherence to established credit policies and procedures.
You will play an significant role in strengthening debtor performance, managing customer risk and improving systems and processes.
Working closely with customers, sales teams and internal stakeholders, you will resolve issues, improve awareness of credit processes and support positive commercial outcomes.
Key responsibilities include:
Leading, supporting and developing the Credit team
Managing the accounts receivable ledger and reviewing aged debtors
Monitoring and improving debtor days and collection performance
Assessing new and existing customers for creditworthiness and risk
Reviewing and managing customer credit limits
Overseeing collections, payment plans, external recovery and bad-debt recommendations
Ensuring customer account reconciliations are accurate and up to date
Managing new account applications and PPSR requirements
Preparing monthly credit reports for senior management
Overseeing incoming payments, cash allocations and down-payment processes
Supporting held-order and customer-release decisions
Driving improvements across credit systems, processes and controls
Building effective relationships with customers and internal stakeholders
Resolving customer queries and supporting broader credit activities
This highly visible role combines people leadership, credit risk management, operational delivery and continuous improvement within a busy national organisation.
The Candidate
You are an experienced Credit Manager,



Credit Team Leader or senior credit skilled who enjoys leading people while remaining close to day-to-day operations.
Your background will include:
At least five years' experience within accounts receivable or credit management
Demonstrated experience leading and developing a team
Strong knowledge of debt collection rules, processes and procedures
Experience managing aged debtors, customer credit limits and collection activities
Strong analytical capability and attention to detail
Excellent written and verbal communication skills
A proactive approach to process improvement and operational efficiency
An understanding of how credit decisions affect the broader business
Strong stakeholder management and customer service capabilities
Proficiency across Microsoft Excel, Word and Outlook
Experience with customer release orders, stop-credit processes and a major ERP system will be highly regarded.
About the Company
Our client is an established Australian-owned organisation with a strong national presence and a long-standing reputation within its sector.
The business services a diverse customer base and has built its success through quality products, responsive service and enduring relationships.
With an established operational footprint and a values-led culture, the organisation offers a stable environment where employees can make a meaningful contribution.
What's on Offer
Permanent role
$130,000 - $140,000 + Superannuation
A key leadership position with ownership of the credit function
The opportunity to lead and develop an established and high performing team
Broad exposure across credit risk, collections, reporting and process improvement
Direct engagement with senior management and stakeholders across the business
The opportunity to influence systems, controls and credit processes
A stable national organisation with a strong customer focus
Northern suburbs location
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📌 Credit Manager (Melbourne)
🏢 Talent Map Group
📍 Melbourne