Job Description
Customer Service Representative
$70,000 - $75,000 + Super Hybrid Working (3 Days WFH After Training)
Macquarie Park
12-Month Maternity Leave Contract
Are you a customer-focused professional who thrives in a fast-paced environment and takes pride in delivering outstanding service?
We are seeking an experiencedCustomer Service Representativeto join a well-established and highly regarded organisation on a12-month maternity leave contract.
This is an excellent opportunity to become part of a supportive and collaborative team where your contribution will be valued from day one.
As the first point of contact for customers, you'll be responsible for managing enquiries, processing orders, coordinating with internal teams, and ensuring every customer interaction is handled with professionalism and care.
Key Responsibilities
Manage inbound customer enquiries via phone and email
Process customer orders accurately and efficiently
Liaise with internal departments to ensure timely order fulfilment
Resolve customer queries and issues in a prompt and professional manner
Maintain accurate customer records and documentation
Provide updates on orders, deliveries, and product information
Build and maintain strong customer relationships




Assist with reporting and general administrative duties as required
About You To be successful in this role, you will bring:
Previous experience in a Customer Service, Account Support, or Internal Sales role
Exceptional communication and relationship-building skills
Strong attention to detail and organisational abilities
A proactive and positive approach to problem-solving
The ability to manage multiple tasks and priorities effectively
Intermediate to advanced Microsoft Office skills
Experience working within a busy customer-focused setting
If you're an experienced customer service professional looking for your next challenge and enjoy working in a team-oriented environment, we'd love to hear from you.
Apply now to be considered for this exciting opportunity.
In the first instance please apply online for additional questions please call Victoria Farrow on .
At Elements Recruitment we exist to help people find the right place and help businesses grow with the right people.
That's why we welcome candidates from all walks of life and offer adjustments if needed.
If there's anything we can do to make the recruitment process more comfortable or accessible for you let us know.

📌 Customer Service Representative (Sydney)
🏢 Elements Recruitment
📍 Sydney