Job Description
ECEFast is seeking a technical specialist to join the VMS division as an Instrument Support Technician.
In this role, you will play a vital part in designing, installing, commissioning, and supporting advanced temperature monitoring systems and related solutions for clients.
Key responsibilities
Provide expert assistance via phone, email, support tickets, and in office visits to fault-find, diagnose, and resolve customer issues
Install hardware and software, configure network integrations, complete validation paperwork, and collaborate with internal departments
Partner with VMS sales staff on system design, manage Support Agreements, and prepare customer quotations
Leverage strong knowledge of Windows OS, servers, hardware platforms, and IT networks to liaise effectively with client IT representatives
About you
Practical experience in technical support, instrumentation, or electronic systems
Solid grounding in IT networks, operating systems, and hardware configuration
Excellent communication and stakeholder management skills
A proactive, safety-first approach to on-site work and customer premises
Flexibility for occasional interstate travel
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📌 Instrument Support Technician (New South Wales)
🏢 Electro Chemical Engineering
📍 New South Wales