Job Description
Founded in ****, POP MART is a global pop culture and art toy company dedicated to inspiring passion and bringing joy to fans worldwide.
Renowned for its designer toys, collaborations, and immersive retail experiences, POP MART has expanded rapidly across international markets.
Today, the brand operates in 30+ countries, with 550+ retail stores and over 2,300 Robo Shops globally.
As POP MART continues to grow across Australia and New Zealand, we are strengthening our local team to support an engaging employee experience and scalable business operations.
This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.
SALES ASSOCIATES — POP MART Global Pop Culture | Collectables
Full-Time positions available
Join the POP MART Phenomenon
Founded in ****, POP MART is a global pop culture and art toy company dedicated to inspiring passion and bringing joy to fans worldwide.
Renowned for its designer toys, collaborations, and immersive retail experiences, POP MART has expanded rapidly across international markets.
Today, the brand operates in 30+ countries, with 550+ retail stores and over 2,300 Robo Shops globally.
As POP MART continues to grow across Australia and New Zealand, we are strengthening our local team to support an engaging employee experience and scalable business operations.
This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.
Why You'll Love Working at POP MART
Work with products customers genuinely love — collectors, fans and families
Weekly new releases keep every day exciting and fast-moving




Clear career progression opportunities within a growing business
Job security with a rapidly expanding global brand
Monthly product incentives (post-probation)
Supportive, energetic and inclusive team culture
Annual POP LAND (Beijing) pass
A colourful, creative retail environment
What You'll Do Deliver Great Customer Experiences
Engage customers confidently and provide friendly, energetic service
Share product knowledge and introduce new collections
Support sales through upselling and cross-selling opportunities
Maintain Store Standards
Replenish stock and maintain visual merchandising standards
Support deliveries, stock counts and inventory accuracy
Keep the store clean, organised and customer-ready
Support Daily Store Operations
Process transactions accurately through POS systems
Follow store procedures and loss prevention standards
Support product launches and peak trading periods
Who You Are
Confident and customer-focused
Passionate about retail, pop culture or collectibles
Energised by fast-paced environments
Reliable, positive and adaptable
Strong communicator with excellent attention to detail
Full-Time Availability Requirements
This is a permanent full-time position averaging 38 hours per week.
Versatile availability across all 7 days is required.
Typical rosters include weekends, late-night trading and public holidays.
We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency.
As a retail business, flexibility is required throughout the week to support customer demand, peak trading periods and special events.
Availability throughout our peak trading season (November to January) is essential.
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📌 Sales Associates (Full-Time) - Parramatta (Sydney)
🏢 POP MART
📍 Sydney