Job Description
Hampshire Property Group is a leading provider of residential and holiday park destinations across Australia and New Zealand, offering families and travellers memorable experiences in some of the most beautiful natural settings.
We take pride in creating exceptional moments for our residents and guests while preserving the environment and local culture.
Toowoomba Caravan Parkoffers a relaxed and convenient stay just minutes from the Toowoomba CBD, with leafy surrounds, quality facilities, and easy access to local attractions, gardens, and cafés.
This is a hands-on, varied role requiring you to work across bothBIG4 Toowoomba Holiday Park
andToowoomba Caravan Park.
As part of our team, you'll play an important role in creating memorable stays while helping maintain a well-presented and welcoming park environment.
We are currently seeking aCasual All-Rounder (Reception & Housekeeping)to join our team.
Why Join Us?
Join a supportive and friendly team in a well-established holiday park
Be part of a growing organisation within the Hampshire Property Group network
Opportunities for ongoing training and career development
Work in a welcoming environment where exceptional guest service is valued
THE ROLE
We are seeking a motivated and guest-focusedCasual All-Rounderto work across bothHousekeeping and ReceptionatBIG4 Toowoomba Holiday ParkandToowoomba Caravan Park.
This is a genuinely varied, hands‐on role where you'll work across both areas depending on the operational needs of the park.
You'll help ensure our cabins and facilities are clean,



comfortable and presented to a high standard, while also providing friendly and productive service to guests at reception.
The role includes weekend work and requires availability across a 7-day rotating roster, with shifts and hours varying based on business needs.
From time to time, you may also be required to participate in an on‐call roster to assist with after‐hours guest enquiries or operational matters.
Responsibilities Reception (Primary responsibilities)
Welcome guests and manage check-in and check-out processes
Manage reservations, guest enquiries and telephone calls
Process payments and undertake cash handling duties
Provide local area information and deliver friendly, professional guest service
Complete general reception and administrative tasks
Housekeeping (as required to support operational needs)
Clean and present guest cabins and accommodation to a high standard
Clean bathrooms, amenities, camp kitchens and shared facilities
Restock linen, toiletries, cleaning products and guest supplies as required
Maintain the cleanliness and presentation of communal and recreational areas
Identify and report maintenance or safety issues to management




Support the overall presentation and cleanliness of the park
As an All‐Rounder, you'll be expected to work acrossboth Housekeeping and Receptiondepending on the operational needs of the park.
Flexibility and a willingness to undertake hands‐on cleaning duties are essential to the role.
ABOUT YOU
To thrive in this role, you'll bring:
Previous experience in a holiday park, hotel or hospitality environment (preferred)
A willingness to undertake both reception and hands‐on housekeeping duties as a core part of the role
Experience using reservation systems (RMS experience highly regarded, but training can be provided)
A friendly, positive and guest‐focused attitude
Robust customer service and communication skills
A hands‐on approach with excellent attention to detail
Sound computer skills, including Microsoft Office
The ability to work independently and as part of a team
Excellent personal presentation and reliability
Flexibility to work across a 7-day rotating roster, including weekends, and participate in an on‐call roster as required
Availability for an immediate start will be highly regarded
JOIN OUR TEAM Remuneration
The rate of pay for this role will be in accordance with the Hospitality Industry (General) Award.
Recruitment Agencies
Please note that we will not accept unsolicited resumes from Recruitment Agencies.
No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.
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📌 All Rounder (Reception & Housekeeping) - Toowoomba Caravan Park
🏢 Hampshire Property Group
📍 Toowoomba