Job Description
We're partnering with a leading national retailer to recruit a People Advisor to join their Shared Services team during a busy peak period. This is a fantastic opportunity to gain experience within a high-volume HR environment while supporting one of Australia's most recognised brands.
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About the Role
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You'll join a specialist team within the Shared Services function, providing support to team members across a range of HR-related enquiries. This role is focused on delivering a positive employee experience through the timely resolution of pay-impacting issues, system navigation support, benefits enquiries, and recruitment-related questions.
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Key Responsibilities
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Respond to team member enquiries via web-based channels
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Assist with pay-impacting issues and employee administration queries
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Support team members with system navigation and troubleshooting
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Provide information relating to employee benefits and recruitment processes
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Make outbound calls and receive inbound calls when required to investigate or resolve enquiries
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Maintain accurate records and update internal systems
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Deliver a positive and professional team member experience at every interaction
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Work collaboratively within a high-volume shared services workplace
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About You
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Strong computer literacy with the ability to quickly learn new systems
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Excellent written and verbal communication skills
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Positive, proactive, and solutions-focused approach
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Strong organisational and time management skills
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Comfortable working in a fast-paced, high-volume environment
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High attention to detail and commitment to accuracy
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Previous customer service, administration, HR, or shared services experience highly regarded
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Willingness to learn and develop new skills, including phone-based support
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Role Details
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Temporary Contract to March ****
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Training: 4-week full time onboarding (in office)
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Location: Eight Mile Plains
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Work model:
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Minimum 2 days per week in office
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Rostered Shifts: Monday – Friday between 6:30am – 5:30pm
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Immediate Start!
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$40 PH + Super
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Why Apply?
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Join a leading national brand in a supportive shared services environment
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Gain valuable HR and employee relations experience
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Strong training and onboarding provided
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Hybrid working flexibility once training is completed
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Opportunity to develop your HR career within a large national organisation
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📌 People Advisor (Brisbane)
🏢 Mayday Recruitment
📍 Brisbane