Job Description
Field Service Engineer – Laboratory Automation
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Perth WA
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The Opportunity
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My client, a growing provider of laboratory technology and automated equipment solutions, is looking for an experienced
Field Service Engineer
to take ownership of their service coverage across Perth.
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This is a home-based, customer-facing position with the majority of work across metropolitan Perth, supporting equipment within hospital and laboratory environments.
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Initially operating as the sole Perth-based engineer, the successful candidate will independently manage service calls, customer relationships and territory priorities, while receiving technical support from the wider team and access to locally held spare parts.
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Key Responsibilities
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Troubleshoot, service and maintain equipment across hospital and laboratory sites
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Diagnose technical faults and complete repairs independently
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Manage service calls, customer follow-ups and daily territory priorities
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Support equipment installations and commissioning activities
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Coordinate spare parts and equipment requirements
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Provide clear technical advice and support to customers
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Maintain accurate communication with customers and the wider technical team
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Build strong relationships with customers across the Perth territory
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Attend occasional regional customer sites as required
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Support interstate installations when required
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About You
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Strong field service experience across
robotics, automation, industrial instrumentation or related technical equipment
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Proven ability to troubleshoot, diagnose and resolve technical equipment faults
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Engineering qualification preferred, although substantial relevant technical experience will also be considered
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Comfortable working independently and managing a territory without daily supervision
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Robust organisation and ability to prioritise multiple service requirements
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Excellent customer service and communication skills
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Confident working directly with customers in hospital, laboratory or other technical environments
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Willingness to undertake occasional regional and interstate travel
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Willingness to complete product training, which may include overseas training in Singapore
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On Offer
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Attractive Base + Car Allowance + KPI-Based Bonus
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Home-based position with predominantly metropolitan Perth coverage
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Tools and equipment supplied
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Access to locally held spare parts and technical support
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Opportunity to take ownership of the Perth service territory
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Comprehensive product and technical training
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Opportunity to join a growing laboratory technology business with long-term development opportunities
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📌 Field Service Engineer - Laboratory Automation - Perth
🏢 Virtue Recruitment
📍 Perth