Job Description
Founded in ****, POP MART is a global pop culture and art toy company dedicated to inspiring passion and bringing joy to fans worldwide. Renowned for its designer toys, collaborations, and immersive retail experiences, POP MART has expanded rapidly across international markets.
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Today, the brand operates in 30+ countries, with 550+ retail stores and over 2,300 Robo Shops globally. As POP MART continues to grow across Australia and New Zealand, we are strengthening our local team to support an engaging employee experience and scalable business operations.
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This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.
SALES ASSOCIATES — POP MART Global Pop Culture | Collectables n
Full-Time positions available
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Join the POP MART Phenomenon
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Founded in ****, POP MART is a global pop culture and art toy company dedicated to inspiring passion and bringing joy to fans worldwide. Renowned for its designer toys, collaborations, and immersive retail experiences, POP MART has expanded rapidly across international markets.
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Today, the brand operates in 30+ countries, with 550+ retail stores and over 2,300 Robo Shops globally. As POP MART continues to grow across Australia and New Zealand, we are strengthening our local team to support an engaging employee experience and scalable business operations.
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This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.
Why You'll Love Working at POP MART n
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Work with products customers genuinely love — collectors, fans and families
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Weekly new releases keep every day exciting and fast-moving
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Clear career progression opportunities within a growing business
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Job security with a rapidly expanding global brand
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Monthly product incentives (post-probation)
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Supportive, energetic and inclusive team culture
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Annual POP LAND (Beijing) pass
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A colourful, creative retail environment
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What You'll Do Deliver Outstanding Customer Experiences n
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Engage customers confidently and provide friendly, energetic service
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Share product knowledge and introduce new collections
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Support sales through upselling and cross-selling opportunities
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Maintain Store Standards n
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Replenish stock and maintain visual merchandising standards
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Support deliveries, stock counts and inventory accuracy
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Keep the store clean, organised and customer-ready
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Support Daily Store Operations n
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Process transactions accurately through POS systems
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Follow store procedures and loss prevention standards
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Support product launches and peak trading periods
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Who You Are n
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Confident and customer-focused
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Passionate about retail, pop culture or collectibles
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Energised by fast-paced environments
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Reliable, positive and adaptable
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Strong communicator with excellent attention to detail
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Full-Time Availability Requirements n
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This is a permanent full-time position averaging 38 hours per week.
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Flexible availability across all 7 days is required.
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Typical rosters include weekends, late-night trading and public holidays.
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We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency.
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As a retail business, flexibility is required throughout the week to support customer demand, peak trading periods and special events.
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Availability throughout our peak trading season (November to January) is essential.
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#J-*****-Ljbffr

📌 Sales Associates (Full-Time) - Parramatta (Sydney)
🏢 POP MART
📍 Sydney