Job Description
Business Analyst - Digital Delivery
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We're partnering with a leading financial services organisation to source an experienced
Business Analyst
to join a large-scale digital transformation program focused on delivering a seamless, customer-centric experience across multiple digital channels.n
This is an exciting opportunity to work within cross-functional Agile squads, helping shape and deliver solutions that enhance how customers interact with the business. You'll play a key role in bridging the gap between business and technology, translating strategic objectives into actionable requirements and supporting the successful delivery of critical initiatives.n
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Key Responsibilities
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Translate strategic business needs into clear, actionable requirements to support solution design and delivery.
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Engage with stakeholders across business and technology teams to build strong relationships and drive successful outcomes.
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Document business processes, business rules, requirements, dependencies, risks and benefits.
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Support end-to-end delivery while ensuring governance, risk and operational considerations are incorporated throughout the analysis process.
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Work closely with Product Owners to support backlog refinement, prioritisation, options analysis and benefits realisation activities.
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Produce high-quality business requirements, epics, user stories and acceptance criteria.
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Collaborate with Agile Delivery Leads, technical teams and delivery squads to ensure successful implementation of solutions.
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Define and document functional, non-functional, technical and integration requirements.
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Facilitate workshops and requirements gathering sessions with a diverse range of stakeholders.
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Skills & Experience
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Proven experience as a Business Analyst delivering complex business and technology transformation initiatives.
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Experience working on digital delivery programs, ideally involving customer-facing platforms, digital channels or customer experience transformation.
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Strong stakeholder management and communication skills, with the ability to influence outcomes across complex environments.
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Demonstrated experience working in Agile delivery environments, with exposure to Waterfall methodologies advantageous.
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Strong requirements elicitation, process mapping and documentation capabilities.
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Experience writing epics, user stories and detailed business requirements.
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Proficiency with Jira, Confluence, Microsoft Office 365 and process modelling tools such as Visio or draw.io.
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Ability to work effectively within fast-paced, cross-functional delivery teams.
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Relevant tertiary qualifications in Information Systems, Computer Science or a related discipline.
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What's on Offer
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12-month FTC opportunity
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Melbourne CBD location with flexible working arrangements
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Opportunity to contribute to a high-profile digital transformation program
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Team-oriented and supportive Agile delivery environment
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Exposure to a broad range of stakeholders across business and technology functions
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If you're an experienced Business Analyst with a passion for digital transformation and customer experience, we'd love to hear from you.n
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n For more information please email me at
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📌 Business Analyst - Digital (Melbourne)
🏢 Method Recruitment Bullhorn
📍 Melbourne