Job Description
Summary:
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The Venue Manager will oversee the daily operations of our hospitality and catering venue in Bunbury, ensuring exceptional service delivery and a memorable experience for all guests. This role is pivotal in maintaining high standards of quality and efficiency, while also driving business growth and profitability. The successful candidate will lead a dedicated team, manage events, and foster solid relationships with clients and suppliers.
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Responsibilities:
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Manage the day-to-day operations of the venue, ensuring compliance with health and safety regulations.
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Oversee event planning and execution, ensuring all client requirements are met.
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Lead, train, and motivate staff to deliver exceptional customer service.
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Develop and implement marketing strategies to promote the venue and increase bookings.
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Manage budgets, forecasts, and financial reports to ensure profitability.
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Establish and maintain relationships with suppliers and vendors.
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Handle customer feedback and resolve any issues to enhance guest satisfaction.
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Ensure the venue is well-maintained and presents a welcoming atmosphere.
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Qualifications:
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Proven experience in venue management or a similar role within the hospitality industry.
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Strong leadership and team management skills.
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Excellent communication and interpersonal abilities.
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Ability to work under pressure and manage multiple tasks effectively.
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Financial acumen with experience in budgeting and financial reporting.
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A passion for delivering outstanding customer service.
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Flexibility to work evenings, weekends, and holidays as required.
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📌 Venue Manager (Bunbury)
🏢 Last Slice Group
📍 Bunbury