We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Our dedicated associates help the company achieve its mission to put the world on vacation.
Innovation and growth keep our work interesting and fun.
Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
POSITION REPORTS TO: Housekeeping Manager
POSITIONS REPORTING TO THIS POSITION: Nil
KEY RELATIONSHIPS:
Hospitality Operations Management team / Sales Owners / Guests
PRIMARY OBJECTIVES:
At Travel + Leisure our vision is to put the World on Vacation, in your positon as the Houseperson you will be responsible for maintaining a high standard of cleanliness, hygiene and comfort in all common areas.
The House person is also responsible for the daily distribution of resort amenities with their daily operational requirements.
Our Values are the HEART of Travel + Leisure, the beliefs of our global team that define what we recognize as important, meaningful and right: Hospitality – treating everyone like family Engagement – delivering our promise Accountabiuluty – owning our impact Respect – considering others in every interaction Teamwork – succeeding together
PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)
Provides exceptional customer service
Order the daily deliver of linen
Check the correct quota of linen has been delivered.
Ensure linen delivery is not damaged / report and discrepancies to the Housekeeping Manager
Collect all dirty linen daily
Assist with the laundering of Resort owned linen
Clean common areas that are assigned to you
Ensure prompt action to all guest requests




Deliver amenities and consumables to all pantries daily
Do regular check of all corridors for cleanliness
Ensure all balconies and windows are clean Cleans common areas as assigned, in accordance with Company standard to ensure cleaning of all areas is satisfactorily completed
Maintains pantry in a clean and orderly condition ensuring that the pantry is stocked with supplies as instructed by your Supervisor.
Ensure corridors and service areas are clean at all times
Perform duties common to all housekeeping activities as assigned
Inspect and clean on daily basis Resort Barbecue area
Assist with guest luggage on check in and check out as required
Assist F&B; room deliveries as required
Perform lock up duties on completion of evening hours
Employees must ensure they comply with Travel + Leisure's OH&S; Policy, procedures and any reasonable instruction given by Travel + Leisure.
Employees must not wilfully place at risk the health and safety of themselves or any other persons in the workplace and to not wilfully or recklessly interfere with or misuse anything provided for health and safety.
Display CARE to all internal and external parties.
Display innovation through inspiring, creating and improving processes and products.
Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
Display leadership values by ensuring effective communication and respecting your peers and managers.




Support others within the team and empower each other wherever possible.
KEY POSITION CRITERIA:
Deliver exceptional customer service to our owners and guests
Maintain high standards of efficiency, and cleanliness at all times
Ability to multi-task
Versatile and dependable in roster of hours
Understand the workplace health & safety procedures
Maintain a high standard of efficiency and communication between guests and within the Housekeeping / all other departments.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co.
Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.
Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******, including the title and location of the position for which you are applying.
Travel + Leisure Co. is the world's leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs.
We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year.
We believe that all vacation moments start with our associates, and we're proud of our global teams that turn vacation inspiration into exceptional travel experiences.
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