Job Description
Camberwell, VIC | Full-time hours until April 27 | KLC Recruitment
n
A role that makes you think!
n
nOur client is a well-established organisation within the subscription and information management sector. They are seeking a Client Services Officer to support an existing portfolio of clients and deliver a high standard of end-to-end service. n
nThis role suits someone who enjoys client interaction, problem-solving and working closely with internal teams to ensure smooth service delivery. n
Key Responsibilities
n
n
Manage and support a portfolio of existing clients
n
Respond to client enquiries and provide day-to-day service support
n
Assist with onboarding and implementation of new client accounts
n
Prepare accurate quotes and process subscription orders
n
Manage claims and liaise with publishers and suppliers
n
Maintain accurate client and product records in internal systems
n
Ensure service level agreements are met
n
Work with finance on billing,



payments and collections
n
n
About You
n
n
Experience in a client service, customer support or account coordination role
n
High attention to detail
n
Solid communication skills and attention to detail
n
Organised, proactive and able to manage competing priorities
n
Confident using CRM or internal systems
n
Team-focused with a customer-first mindset
n
B2B, subscriptions or professional services experience advantageous
n
n
What's on Offer
n
n
Stable full-time on going role at least until April with a supportive team
n
Training and development provided
n
Client-facing role with variety and responsibility
n
Convenient Camberwell location
n
n
Apply
n
nSubmit your resume via SEEK.n
nFor a confidential discussion, contact
KLC Recruitment
. n

📌 Client Services Officer (Melbourne)
🏢 KLC
📍 Melbourne