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Associate Platform Designer (Health Manager Level 2)
Shape the digital experiences used across NSW Health in a leading ServiceNow team – while enjoying hybrid flexibility, competitive pay, and real career growth.
Permanent Full Time
Hybrid flexibility for work-life balance | Chatswood, St Leonards or Charlestown
Attractive salary from $118,****** up to $140,****** + 12% Super + 17.5% annual leave loading
Applications Close:
11:59pm, Sunday 25th October ****
Your work matters at eHealth NSW
As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.
Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day.
Learn more about us at eHealth NSW .
Join the Team
As an
Associate Platform Designer
within our ServiceNow team, you will play a key role in delivering user-centred design solutions that enhance the employee experience across NSW Health.
Working across projects and BAU enhancements, you will apply end-user insights to create intuitive, accessible and consistent platform experiences while contributing to the development of design standards and best practices.
In this role, you will:
Deliver UX/UI design artefacts
, including wireframes, prototypes and high-fidelity mock-ups for ServiceNow initiatives.
Collaborate
with Product Owners, designers and developers throughout discovery and delivery to shape and deliver user-centred digital experiences.
Shape
employee journeys,



workflows and forms that improve the user experience across NSW Health.
Lead
user research and usability testing to turn insights into meaningful design improvements.
Establish
and apply design standards, style guides and best practices to ensure consistent platform experiences.
Demonstrated experience applying human-centred design methodologies across the full design lifecycle, from research and ideation through to prototyping, testing and UI delivery.
Strong stakeholder engagement, communication and collaboration skills, with the ability to work effectively in multidisciplinary teams.
A passion for continuous learning and professional development in user research, UX/UI design and enterprise digital platforms.
Proven ability to deliver high-quality design outcomes within complex or large-scale environments.
A user-focused mindset with the ability to translate insights into intuitive and impactful digital experiences.
Why work at eHealth NSW
At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it.
We provide:
Important information
This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months.
To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
If you currently reside outside NSW, please indicate in your application whether you are willing to relocate if successful.
NSW Health acknowledges the people of the many traditional countries and language groups of Recent South Wales.
It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.
#J-*****-Ljbffr

📌 Associate Platform Designer (New South Wales)
🏢 NSW Health
📍 New South Wales