UOW College Australia is a wholly owned subsidiary of the University of Wollongong.
Since ****, we have been offering students alternative entry to UOW through university preparation courses.
Our product offerings include Academic programs (Higher Education Diplomas and University Access Programs), English Programs, and Vocational programs.
Permanent full-time - 38 hours/week - on-site at Wollongong Campus
Student Recruitment Operations Coordinator
About the Role
This position coordinates student recruitment operations and supports conversion activity for UOW College, with a focus on lead management, outbound engagement, recruitment events, enquiry management and communications.
Reporting to the Marketing Manager and working closely with the Student Recruitment Officer, Communications and Digital Marketing Officer and Senior Digital Marketing Specialist, this role is central to strengthening student recruitment activity, improving lead follow-up and supporting prospective students through the recruitment pipeline.
Key Responsibilities:
Implement lead generation, nurturing and engagement tactics using StudentCRM, SugarCRM and recruitment analytics.
Coordinate and represent UOW College at high schools, careers expos, information sessions and major recruitment events.
Deliver outbound engagement activity to support prospective students and drive enrolments.
Provide operational coordination for outbound activity, including staff rostering, training, briefing materials and performance monitoring.
Case manage complex student enquiries from initial contact through to resolution or appropriate referral.
Support student recruitment projects,



process improvement initiatives and reporting requirements as directed by the Marketing Manager.
Maintain current knowledge of UOW College programs, admissions pathways and student support services.
Selection Criteria
The successful candidate will have:
A diploma or bachelor's degree in a Business or Marketing-related discipline, and/or relevant skilled experience in sales and marketing or student recruitment.
Demonstrated knowledge of student recruitment, admissions processes, tertiary pathways and/or vocational education.
Experience coordinating recruitment, outreach, sales, events or engagement activities with schools, communities, prospective students or key influencers.
Excellent interpersonal, written communication and presentation skills, with confidence presenting to groups and engaging one-on-one.
Experience using CRM systems, spreadsheets and databases to capture, analyse and report on lead, enquiry and recruitment activity.
Strong organisational and analytical skills, with the ability to manage competing priorities, meet deadlines and maintain accuracy in a busy operational environment.
Willingness and ability to work outside normal business hours when required to support recruitment activities, events and program demands.
Class C Driver's Licence.
Current Working with Children Check.
Certified proof of right to work in Australia.
Full details of the selection criteria are available in the
Position Description
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What We Offer
A supportive, collaborative and innovative work environment.
Opportunities to contribute to meaningful organisational goals.
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📌 Student Recruitment Operations Coordinator (Wollongong)
🏢 UOW Global Enterprises
📍 Wollongong