Job Description
About Us n
Gentle Dental Hervey Bay is a locally owned and operated family dental practice committed to delivering high-quality, personalised dental care in a welcoming and supportive environment. As long-standing members of the Hervey Bay community, we understand the needs of our patients and are dedicated to providing exceptional service.
About the Role n
We are looking for reliable and professional Dental Receptionists to serve as the first point of contact for our patients. This position offers the opportunity to develop your skills in a rewarding dental environment, with access to professional development and training. The ideal candidate will be organised, detail-oriented, and committed to delivering outstanding patient care.
Key Responsibilities n
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Greet patients, visitors, and staff warmly and professionally, creating a positive first impression
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Manage incoming calls and schedule appointments accurately and efficiently
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Coordinate appointment bookings and communicate patient requirements effectively with the clinical team
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Prepare treatment plans and process payments, including health fund rebates
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Maintain accurate patient records and provide comprehensive administrative support
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Ensure the smooth operation of the clinic, including restocking supplies and adhering to occupational health and safety and infection control standards
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Work independently while contributing effectively to a collaborative team environment
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What We Are Looking For n
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Excellent communication and interpersonal skills with the ability to build strong rapport with patients
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Previous experience in administration, business support, or customer service
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Skilled presentation, strong organisational skills, and meticulous attention to detail
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Reliable, punctual, and proactive with a positive and customer-focused attitude
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Why Join Us? n
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Become part of a supportive, close-knit team in a well-established and growing practice
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Access opportunities for professional development and career progression
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Work in a respectful and collaborative environment where your contributions are valued
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Play a meaningful role in supporting the health and wellbeing of the Hervey Bay community
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📌 Dental Receptionist (Queensland)
🏢 Gentle Dental Hervey Bay
📍 Queensland