Job Description
THE ROLE n
Tenancy and Property Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.
THE ROLE n
Tenancy and Property Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.
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Tenancy and Property Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.
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Tenancy and Property Officers are fully competent across the assigned housing functions and apply well-developed skills in all areas. They may be required to be a local reference point in processes and procedures for less experienced staff and to will work in an setting under general supervision.
Accountabilities Include n
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Identify and apply early intervention strategies to sustain tenancies.
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Use persuasive skills in dealing with clients and stakeholders on all housing matters.
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Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).
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📌 Tenancy And Property Officer (Victoria)
🏢 Victorian Department of Families, Fairness & Housing
📍 Victoria