Job Description
We are seeking a Community Services Casual to provide excellent customer service at community facilities and activities, including the Mossman Administration Building, Mossman Pool and Caravan Park, Douglas Libraries and the Port Douglas Markets.
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This position will also provide broad based administrative and operational support services to the Community Services unit.
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Position Objectives
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Duties and responsibilities include but are not limited to:
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Undertake specified relieving duties of other positions within the Community Services team on an "as required" basis.
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Provide quality customer service at all times.
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Assist in reception duties including bookings, cash handling and reconciliation.
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Provide precise, prompt, and suitable guidance and support to customers.
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Ensure all documentation is completed accurately and in a timely manner to ensure effective delivery of service.
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Ensure all corporate information is captured within Council's business systems adhering to recordkeeping policies and procedures.
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Full position details, including required qualifications and key responsibilities and duties for the role are outlined in the attached position description.
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About You
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Our ideal candidate will have:
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Possession of a Working with Children Check (blue card) or ability to obtain prior to commencement of employment.
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Current Queensland driver's licence.
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Working knowledge of the Microsoft Office Suite.
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Demonstrated experience in a customer service environment.
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Experience in undertaking administrative activities, including recordkeeping.
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Valuable oral and written communication skills.
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Demonstrated ability to carry out delegated tasks to a high standard delivering timely and accurate outcomes.
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Ability to work under pressure, effectively managing multiple tasks.
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Demonstrated ability to use initiative to resolve complex task providing timely and accurate responses.
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What we can offer you
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A competitive remuneration salary with 12% superannuation.
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Casual loading will apply.
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Employee Assistance Program.
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Employee health and wellbeing initiatives.
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Ongoing training and development opportunities.
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Active social club.
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Mossman Administration Building
n ***** Front St, Mossman, QLD ****
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Opening Hours: Mon-Fri 8.30am to 4pm
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Port Douglas Community Hall
n ***** Mowbray St, Port Douglas QLD ****
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📌 Community Services Casual (Townsville)
🏢 Douglas Shire Council
📍 Townsville