Job Description
Whitsunday Ocean Services – Airlie Beach QLD
n
Are you an excellent communicator with a passion for customer service? Are you organised, proactive and confident working independently? If so, we'd love to hear from you!
n
Whitsunday Ocean Services has an exciting opportunity for a Service Administrator to join our friendly team on a permanent, full-time basis.
n
As our Service Administrator, you'll play an important role in the day-to-day operations of our busy marine and aviation safety service centre. From assisting customers and coordinating service jobs to managing purchasing and maintaining accurate records, this is a varied position where no two days are quite the same.
n
We're looking for someone who takes initiative, has excellent attention to detail and enjoys being part of a small, hardworking team.
n
Please note: This is a permanent position and is not suitable for applicants seeking short-term employment to complete the 88-day specified work requirement for a Working Holiday visa.
Key Responsibilities n
n
n
Respond to customer enquiries via phone, email and in person, providing friendly and professional customer service
n
n
Record and process customer orders,



service bookings and job documentation
n
n
Prepare quotations, invoices and other customer correspondence
n
n
Coordinate service jobs and liaise with technicians to ensure work is completed efficiently
n
n
Prepare and issue service certificates, ensuring customer records and databases are maintained accurately
n
n
Manage purchasing requirements, including ordering stock, parts and supplies from local and international suppliers
n
n
Liaise with suppliers regarding pricing, availability and deliveries
n
n
Monitor stock levels and assist with stock control and stocktakes
n
n
Maintain accurate customer information and service records to assist with future servicing requirements
n
n
Assist with general administration and other day-to-day business operations
n
What We Offer n
n
n
Permanent, full-time employment
n
n
Monday to Friday working hours
n
n
A friendly and supportive small-team environment
n
n
A varied and interesting role within the marine industry
n
n
On-the-job training and opportunities to develop current skills
n
#J-*****-Ljbffr

📌 Service Administrator (Queensland)
🏢 Whitsunday Ocean Services
📍 Queensland