Job Description
Key Account Manager
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Please note: The successful candidate must be able to obtain a Defence Security Clearance.
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The Opportunity
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We're partnering with a client who is a well-established technology solutions provider that works alongside leading global IT hardware vendors to support a portfolio of enterprise and government customers across Australia
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Reporting to Sales Manager, you will take ownership of a portfolio of key customer accounts, focusing on relationship management, account growth and delivering an exceptional customer experience.
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You will work closely with stakeholders across a range of organisations, helping them navigate technology requirements while identifying opportunities to expand existing partnerships.
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Key Responsibilities
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Develop and maintain strong relationships with key customer stakeholders
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Deliver responsive, high-quality customer service across your account portfolio
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Identify and develop current opportunities within existing customer accounts
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Prepare quotations, proposals and tender submissions
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Manage sales opportunities from qualification through to successful close
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Maintain accurate CRM records, pipeline activity and account updates
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Collaborate with internal teams to ensure successful customer outcomes
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Build broader networks and strengthen engagement across customer organisations
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About You
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To be successful, you will bring:
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Previous experience managing and growing existing customer accounts
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Strong relationship-building and stakeholder management skills
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Excellent verbal and written communication abilities
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A proactive, commercially minded approach
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Strong organisational skills and attention to detail
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A genuine interest in technology and business solutions
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Knowledge of leading technology vendors and enterprise technology solutions
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MUST HAVE EITHER: Experience working with Government or Defence customers OR Exposure to IT infrastructure, hardware, software or managed services

📌 Key Account Manager (Sydney)
🏢 People2People AU
📍 Sydney