Job Description
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Residential Youth Worker
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Mount Isa, Queensland
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Full-Time & Part-Time Opportunities Available
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Red Centre Support Services Pty Ltd
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Do you want a career where you genuinely make a difference?
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At Red Centre Support Services, we support children and young people who have experienced trauma, disruption, and complex life challenges. Our Residential Youth Workers play a vital role in creating safe, supportive, and therapeutic environments where young people can heal, grow, and thrive.
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We are currently seeking compassionate, resilient, and motivated Residential Youth Workers to join our growing team in Mount Isa, Queensland, Australia.
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This is more than just a job — it's an opportunity to positively impact lives every single day.
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Why Join Red Centre Support Services?
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✅ Flexible work options – Full-time and part-time roles available
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✅ Supportive team culture with solid leadership and guidance
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✅ Ongoing training and professional development opportunities
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✅ Meaningful work that creates lasting impact
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✅ Competitive pay and penalty rates
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✅ Opportunity to grow within a developing organisation committed to best practice
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✅ Work within trauma-informed and therapeutic care frameworks
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About the Role
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As a Residential Youth Worker, you will support children and young people within a residential care environment by providing day-to-day care, emotional support, structure, and guidance.
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You will work within therapeutic and trauma-informed frameworks to help young people develop independence, emotional regulation, life skills, and positive relationships.
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This role involves a rotating roster, including:
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Day shifts
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Afternoon shifts
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Sleepover shifts
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Night shifts
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Weekend work
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Split shifts
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Key Responsibilities
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Provide daily care, supervision, and emotional support to young people
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Support routines, education, appointments, recreational activities, and community participation
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Build positive and professional relationships with young people
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Implement care plans, behaviour support strategies, and therapeutic frameworks
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Respond calmly and safely to challenging behaviours and crisis situations
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Support young people to develop life skills, independence, and emotional regulation
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Maintain accurate documentation, shift reports, and case notes
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Contribute positively to team culture, communication, and planning
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Promote culturally safe, respectful, and inclusive environments
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Maintain professional boundaries, confidentiality, and ethical practice
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Participate in outreach support where required
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What We're Looking For
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We're looking for people who are:
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Compassionate and emotionally resilient
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Calm under pressure
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Reliable and adaptable
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Strong communicators
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Passionate about supporting young people
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Able to work independently and within a team
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Committed to trauma-informed and therapeutic practice
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Experience in residential care or community services is highly regarded,



however we also value transferable life experience, emotional intelligence, and a genuine desire to support vulnerable young people.
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Mandatory Requirements
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Certificate IV in Child, Youth and Family Intervention (Residential Care) or related field
(completed or currently enrolled)
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Current Queensland Blue Card (or willingness to obtain)
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Current Driver's Licence
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National Police Check (within the last 3 months)
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Ability to complete rotating rosters including sleepovers
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The following training is highly desirable:
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Hope and Healing
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Positive Behaviour Support and Managing High-Risk Behaviours
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Our Practice Frameworks
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At Red Centre Support Services, we are committed to best practice and therapeutic care approaches including:
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Hope and Healing Framework
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Trauma-Informed Care
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Positive Behaviour Support
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Therapeutic Crisis Intervention
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Mental Health First Aid
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Practice Guidelines for Reducing Police Callouts to Residential Care Services
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Application Questions
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What is your right to work in Australia?
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Do you hold a current driver's licence?
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What relevant qualifications do you hold?
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Tell us about your experience in residential care or community services.
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✨ Join a Team That Makes a Difference
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At Red Centre Support Services, we believe connection, consistency, and compassion can change lives.
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If you're looking for meaningful work where you can contribute to positive outcomes for young people while growing professionally within a supportive team — we would love to hear from you.
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Apply today.
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📌 Youth Worker (Boulia)
🏢 Red Centre Support Services
📍 Boulia