Job Description
Civil Safety is a fast-expanding Registered Training Organisation (RTO) working across QLD and WA. We specialise in providing both training and safety advisory services to the mining, civil, oil and gas sectors.
n
Do you want to work for a Registered Training Organisation to support our Students with their training journey?
n
This admin/customer service role, based in Cairns, could be the next step in your fulfilling career with our friendly team.
About Civil Safety; In your new role you will; n
n
Day-to-day administration tasks such as data entry, document handling and answering emails in a professional and friendly manner.
n
Processing student enrolments, assessments and certificates.
n
Assisting with student enquiries including managing student issues as they arise.
n
Maintaining compliance with standards for Registered Training Organisations (RTO).
n
Comfortable answering a high volume of calls while maintaining a friendly phone manner.
n




Providing support to regional offices with overflow phone calls, management of student data and delegation of tasks.
n
Contributing to improving current processes and systems where possible.
n
You have; n
n
Friendly, professional and effective customer service mindset.
n
Competent computer skills for use of educational platforms such as aXcelerate or similar LMS, and google drive.
n
Excellent time management skills and attention to detail.
n
Good communication skills (written & verbal).
n
Eager to continuously learn new skills and acquire knowledge.
n
Comfortable juggling multiple tasks in a fast-paced environment.
n
Previous administration experience is highly desirable.
n
n
Unfortunately, due to a high volume of applications, only shortlisted candidates will be contacted.
#J-*****-Ljbffr

📌 Admin Customer Service (Queensland)
🏢 Civil Safety
📍 Queensland