Job Description
About the Company
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n A well-established private investment house operating across a broad range of industries, alongside its affiliated philanthropic foundation and a boutique property investment and finance business. Based in a busy Melbourne office, the group brings together commercial investment, community-focused philanthropy, and property finance under one roof, offering a genuinely varied and interesting workplace to work within.n
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About the Role
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n As the first point of contact for the business, you will play a vital role in shaping the experience of every client, guest and visitor who walks through the door. This is a varied front-of-house position that blends high-level guest and client service with communication, administration, maintenance and provisioning, and broader support across the organisation. You will bring a professional, warm and welcoming manner to everything you do, while keeping the office running smoothly behind the scenes.n
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Key Responsibilities
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Greet and welcome guests as soon as they arrive, and direct visitors to the appropriate meeting room, person or office
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Answer, screen and forward incoming phone calls, taking and distributing messages as needed
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Provide accurate, professional information to clients and guests in person, by phone and via email
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Receive, sort and distribute daily mail and deliveries, and organise local, interstate and international couriers
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Keep the reception area tidy and well presented, with all necessary materials on hand
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Manage meeting room bookings and guest services, including tea and coffee service, catering, and support for in-house events
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Maintain and tidy kitchen areas, including stacking and unpacking dishwashers, keeping the fridge stocked, and coffee machine upkeep
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Order office and kitchen supplies and keep stock inventory up to date
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Maintain office equipment such as photocopiers and the phone system, reporting and following up on any maintenance or repair needs
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Keep updated records of office expenses and costs
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Maintain office security, including monitoring the visitor logbook and issuing visitor badges
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Provide broader clerical and administrative support such as filing, photocopying and binding
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Provide assistance to the Executive Assistant team as required
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About You
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A professional attitude and polished presentation
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Strong written and verbal communication skills
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A resourceful, proactive approach to problem-solving
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Excellent organisational skills, with the ability to multitask and prioritise competing tasks
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A genuine customer service mindset
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How to Apply
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n Click APPLY or email your resume directly to
******n
n Follow Brook Recruitment on LinkedIn for the latest opportunities and industry insights.n
About the Company
n
n
n A well-established private investment house operating across a broad range of industries, alongside its affiliated philanthropic foundation and a boutique property investment and finance business. Based in a busy Melbourne office, the group brings together commercial investment, community-focused philanthropy, and property finance under one roof, offering a genuinely varied and interesting environment to work within.n
n
About the Role
n
n
n As the first point of contact for the business, you will play a vital role in shaping the experience of every client, guest and visitor who walks through the door. This is a varied front-of-house position that blends high-level guest and client service with communication, administration, maintenance and provisioning, and broader support across the organisation. You will bring a professional,



warm and welcoming manner to everything you do, while keeping the office running smoothly behind the scenes.n
n
Key Responsibilities
n
n
Greet and welcome guests as soon as they arrive, and direct visitors to the appropriate meeting room, person or office
n
Answer, screen and forward incoming phone calls, taking and distributing messages as needed
n
Provide accurate, professional information to clients and guests in person, by phone and via email
n
Receive, sort and distribute daily mail and deliveries, and organise local, interstate and international couriers
n
Keep the reception area tidy and well presented, with all necessary materials on hand
n
Manage meeting room bookings and guest services, including tea and coffee service, catering, and support for in-house events
n
Maintain and tidy kitchen areas, including stacking and unpacking dishwashers, keeping the fridge stocked, and coffee machine upkeep
n
Order office and kitchen supplies and keep stock inventory up to date
n
Maintain office equipment such as photocopiers and the phone system, reporting and following up on any maintenance or repair needs
n
Keep updated records of office expenses and costs
n
Maintain office security, including monitoring the visitor logbook and issuing visitor badges
n
Provide broader clerical and administrative support such as filing, photocopying and binding
n
Provide assistance to the Executive Assistant team as required
n
About You
n
n
A professional attitude and polished presentation
n
Strong written and verbal communication skills
n
A resourceful, proactive approach to problem-solving
n
Excellent organisational skills, with the ability to multitask and prioritise competing tasks
n
A genuine customer service mindset
n
n
How to Apply
n
n
n Click APPLY or email your resume directly to
******n
n Follow Brook Recruitment on LinkedIn for the latest opportunities and industry insights.n

📌 Receptionist (Melbourne)
🏢 Brook Recruitment
📍 Melbourne