Job Description
JOB DESCRIPTION: SCOOPER n
Reporting to: Augustus Gelatery Store Manager and/or Supervisors
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Job Purpose: The purpose of this role is to provide the customers with a wonderful experience when they visit the store.
Principal Duties n
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Acknowledge customers upon arrival and uphold a positive and enthusiastic interaction and engagement.
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Scoop gelato and complete transactions.
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Maintain store cleanliness and appearance. Ensuring that tables, cabinet glass, walkways and benches are frequently cleaned and presentable.
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Refill cupboard stock and gelato cabinet.
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Complete orders received by our Augustus Gelatery delivery partners. Including UberEats, Menulog and/or Doordash.
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Uphold an understanding of allergen protocols and the requisite product knowledge to pass onto the customer while referring to the allergen disclaimer.
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Refer customer complaints to supervisors and express apologies for their dissatisfaction.
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Complete additional cleaning tasks such as dusting, wiping tiles, washing dishes, changing bin lines, and fill and face water bottles in drink fridge.
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Closely follow open and close store procedures.
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Pay: $***** – $***** per hour
Perks n
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Employee discount
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Work Location: In person
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📌 15 Junior Gelato Scoopers (Victoria)
🏢 Geelong Careers
📍 Victoria