Job Description
We are partnering with a global leader in cross-border payments, currency data, and embedded finance. They process billions annually and are rapidly expanding their ERP channel partnerships to deliver seamless, integrated payment solutions.
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Sitting at the intersection of Technology, Sales, and Customer Success, this is a highly visible, relationship-driven role. You will not be purely behind the scenes configuring systems; instead, you will act as the critical conduit managing the end-to-end integration of payment APIs into enterprise ERPs and specifically Microsoft Dynamics 365.
Key Focus Areas: n
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End-to-End Delivery: Managing project timelines from discovery and sandbox testing through to production and successful go-live.
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Technical Consulting: Translating complex API capabilities for everyone from software engineers to CFO-level stakeholders.
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Ecosystem Networking: Attending industry conferences and building strong relationships across the Microsoft partner channel.
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Cross-Functional Leadership:



Bridging the gap between the internal Implementation and Technical teams to ensure seamless customer onboarding and ongoing relationship management.
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Who We're Looking For: n
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A strong background within the Microsoft Dynamics 365 / Business Central ecosystem (ideally coming from a Microsoft Gold Partner, MSP, or ERP consultancy).
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Experience in software implementation, technical account management, or delivery—you sit comfortably between technical architecture and commercial client success.
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A solid understanding of RESTful APIs, ERP integrations, and the broader FinTech/Financial Services landscape.
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A highly relational, self-starting skilled who loves learning and taking ownership of the customer journey.
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Location: n
Hybrid (2-3 days in the office). Melbourne or Sydney (CBD location).
#J-*****-Ljbffr

📌 Technical Customer Success Manager - Erp (Melbourne)
🏢 Jenkin Beattie
📍 Melbourne