Job Description
ServiceNow Developer (ITOM / ITAM)
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Location:
Australia
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Employment Type:
Contract or Permanent
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The Opportunity
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n Our client is seeking an experienced
ServiceNow Developer
to support a major banking client on a large-scale ServiceNow transformation program. This role will focus on the design, development, and optimisation of ServiceNow solutions across
IT Operations Management (ITOM)
and
IT Asset Management (ITAM)
, with a particular focus on
HAM, SAM, CMDB, CSDM, Discovery and Service Mapping
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n This is an excellent opportunity to work on a complex enterprise environment, helping to improve service visibility, operational efficiency, and asset governance across a large banking organisation.n
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Key Responsibilities
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Design, develop, configure, and enhance ServiceNow solutions across ITOM and ITAM modules.
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Implement and support
Hardware Asset Management (HAM)
and
Software Asset Management (SAM)
capabilities.
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Develop and maintain a robust and accurate
Configuration Management Database (CMDB)
.
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Implement and align solutions with the
Common Service Data Model (CSDM)
framework.
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Configure and optimise
Discovery
and
Service Mapping
capabilities.
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Develop workflows, integrations, automation, and custom ServiceNow applications.
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Collaborate with architects, business stakeholders, and technical teams to deliver scalable and high-quality solutions.
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Support platform upgrades, enhancements, and continuous improvement initiatives.
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Contribute to solution design discussions and best-practice implementation approaches.
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Essential Skills & Experience
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Solid experience as a
ServiceNow Developer
within enterprise environments.
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n Deep expertise across:n
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ServiceNow ITOM
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ServiceNow ITAM
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Hardware Asset Management (HAM)
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Software Asset Management (SAM)
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CMDB
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CSDM
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Discovery
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Service Mapping
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Strong ServiceNow scripting and platform development experience.
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Experience delivering ServiceNow solutions in complex, large-scale organisations.
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Excellent problem-solving, communication, and stakeholder engagement skills.
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Mandatory Certifications
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ServiceNow
Certified System Administrator (CSA)
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ServiceNow
Certified Application Developer (CAD)
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Desirable
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ServiceNow
Certified Technical Architect (CTA)
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Experience working within the banking or financial services sector.
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Experience with enterprise-scale ServiceNow transformation programs.
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Eligibility
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Must be based in Australia.
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Full Australian working rights.
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n If you're a skilled ServiceNow Developer with strong ITOM and ITAM expertise and are looking to join a high-profile banking program, we'd love to hear from you.

📌 Servicenow Developer (Melbourne)
🏢 Whizdom
📍 Melbourne