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Account Director (Services)
Melbourne, VIC, AU, ****
Account Director (Services)
Melbourne or Sydney, Australia
This is a hybrid role based in Melbourne or Sydney, Australia, with 2 days per week in the office and 3 days per week working from home.
Insight at a Glance
14,000+ engaged teammates globally
#15 Best WorkplaceTM in Technology and #22 Best WorkplacesTM in Australia
#34 in IT on Fortune's World's Best WorkplacesTM list
Recognised as a Great Place to Work in 13 countries
$8.25 billion in revenue
Received 35+ industry and partner awards in the past year
Now is the time to bring your expertise to Insight.
We are not just a tech company; we are a people-first company.
We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results.
As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.
About the Role
Reporting to the Services Director, the Account Director (Services) plays a pivotal role in driving Insight's growth across the Eastern Region.
You will be responsible for winning net-new clients and identifying untapped opportunities within existing accounts — prospecting into organisations with no prior Insight relationship whilst expanding the footprint of established partnerships.
Day to day, you will qualify, develop, and close profitable deals across Insight's full solutions portfolio, with a clear focus on building lasting client relationships and delivering sustainable revenue growth for the region.
Along the Way, You Will Get To
Own and deliver against a net-new-logo target, identifying and winning Enterprise Commercial organisations that have not previously transacted with Insight
Uncover "white space" within existing accounts, introducing new workloads — such as Data & AI — where only a single solution area currently exists
Build and execute a territory prospecting plan, confidently engaging target companies and new business units to generate net-new and expansion opportunities
Qualify leads and expansion opportunities against clear criteria, progressing only the most viable prospects through the pipeline
Leverage Insight's partner and vendor ecosystem, including Microsoft,



to access net-new accounts and deepen existing client relationships
Conduct thorough needs analyses to surface each client's unaddressed challenges and requirements, ensuring every solution recommendation is grounded in genuine need
Map Insight's solutions portfolio to client pain points, articulating clear and quantified value in a compelling, consultative manner
Partner with sales specialists and presales colleagues to ensure every client engagement is supported by the right technical expertise
Develop tailored proposals and presentations that clearly differentiate Insight's value proposition in a competitive market
Lead negotiations and address objections with confidence, finalising contracts in collaboration with internal stakeholders
Build commercial business cases using OpEx/CapEx knowledge, closing profitable deals to gross profit target
Cultivate trust and credibility with key decision-makers and stakeholders across both target and existing accounts
Maintain a consistent engagement cadence with vendors, partners, and teammates to deliver a seamless client experience
Keep CRM records accurate and up to date, including account profiles, business insights, contact reports, and next actions
Forecast accurately and manage time effectively to consistently meet activity KPIs
Monitor industry trends and the competitive landscape, sharing data-driven insights with the broader team
Contribute actively to team sales strategy and pursue ongoing professional development and accreditation
Be AmbITious
: This opportunity is not just about what you do today but also about where you can go tomorrow.
When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
What We're Looking For
Proven experience winning net-new business and new logos in a B2B technology, IT solutions, or services environment




A track record of driving expansion through cross-selling new workloads within existing accounts
Experience selling to the Financial Services industry is highly regarded
Demonstrated hunting and land-and-expand sales capability — this is an active new business role, not a reactive account management position
Experience selling complex solutions across cloud, data & AI, security, modern work, and managed or professional services
The ability to navigate matrix organisations and engage executive buyers and decision-makers beyond the traditional IT department
Strong consultative and commercial selling skills, with proficiency in digital prospecting and social selling tools such as LinkedIn Sales Navigator
Experience leveraging partner and vendor ecosystems — including Microsoft — to generate demand and expand account presence
A self-directed, resilient, and target-driven approach; full working rights in Australia and based in or able to cover the Eastern Region
What You Can Expect
We're legendary for taking care of you, your family and for helping you engage with your local community.
We want you to enjoy a full, meaningful life and own your career at Insight.
Some of our advantages include:
Dedicated career pathways and development
Peer recognition and the opportunity to join our President's Club
Volunteer Leave and Work Life Balance days
Work-From-Anywhere Programme for up to 4 weeks per year
Employee Stock Purchase Plan
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match — we still want to hear from you!
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📌 Account Director (Services) (Melbourne)
🏢 Insight
📍 Melbourne