13 Oct
|
Davidson
|
Brisbane
Job Description
About the Company
n Our client is an established organisation operating within the health and professional services sector, supporting organisations across Australia through a range of specialised products and services.
n Based in Bowen Hills, they are seeking a Client Relationship Officer to join their team in a permanent capacity. This is a great opportunity for someone early in their career who enjoys building relationships, providing a high level of client service and taking ownership of the administration and coordination that sits behind a positive client experience.
About the Role
n Reporting to the Operations Manager, you will support both existing and prospective clients while assisting with day-to-day business development and operational activities.
n This is
not a commission-based sales role
. It is a relationship-focused position combining client service, account coordination, administration and light business development.
n Your responsibilities will include:
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n
Building and maintaining strong relationships with existing and prospective clients
n
Acting as a key point of contact for client enquiries and ongoing support
n
Coordinating client onboarding, meetings, training sessions and follow-ups
n
Conducting regular client check-ins and supporting ongoing engagement
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Identifying opportunities to promote relevant products and services based on client needs
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Supporting proposals, presentations and other business development activities
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Maintaining accurate client and prospect information within the CRM
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Coordinating schedules, communications and client-facing materials
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Supporting reporting, data entry and general administration
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Assisting with invoicing requests and liaising with internal teams
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Taking ownership of an allocated product portfolio and supporting clients throughout the service lifecycle
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n
The role genuinely combines relationship management with hands-on coordination and administration, so it would suit someone who enjoys client interaction but is equally comfortable staying across the detail behind the scenes.
About You
n You may currently be working as a
Client Services Officer, Account Coordinator, Customer Success Coordinator, Sales Support Coordinator, Business Development Coordinator or junior Account Manager
and be ready to take greater ownership of client relationships.
n Ideally, you will bring:
n
n
Approximately 2-5 years' experience within client services, account coordination, customer success, sales support or a similar role
n
Strong relationship-building and stakeholder communication skills
n
A professional and confident approach when dealing with clients
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Strong administration, organisation and attention to detail
n
Experience working with CRM systems and maintaining accurate client records
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The ability to manage multiple priorities and follow through on commitments
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A proactive approach and confidence identifying opportunities to further support clients
n
Strong Microsoft Office skills
n
Experience within health, professional services, education or a similar environment will be highly regarded, but is not essential
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The Benefits
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$70,000 base salary + 12% super
n
17.5% annual leave loading
n
Full-time, permanent prospect
n
Fixed salary position with no commission-based remuneration
n
Bowen Hills location
n
Varied role combining client relationships, coordination, administration and business development
n
Opportunity to develop broader account management and commercial experience
n
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n Please submit your current resume to apply. If you'd like a confidential discussion about the role, please contact on , quoting reference JN -8. To learn more about Davidson, visit .
📌 Client Relationship Officer (Brisbane)
🏢 Davidson
📍 Brisbane