Lutheran Aged Care is looking for suitably qualified Home Care staff, preferably with experience in Aged Care and who wish to apply their experience and skills within an organisation that promotes skill development, initiative, passion and compassion in caring for aged and vulnerable members of our communities. This function plays a key role in ensuring that our clients are able to maintain a quality of life consistent with their expectations.
We specifically have a need for staff to assist us with providing services in the Albury-Wodonga areas.
Questions regarding this role and associated services should be directed to Rosanna Youings - Home Care Services Manager on ************.
Terms and conditions of employment will be in accordance with Our Enterprise Agreement.
POSITION DESCRIPTION
Position Title: Community Home Care Worker
Location: Albury/Corowa/Culcairn
Status: Full Time/Part Time/Casual
Reporting to: Community Services Coordinator
Last Reviewed: August ****
Lutheran Aged Care - Overview
Lutheran Aged Care (LAC) Albury is a significant service organisation providing a range of aged care services across a number of facilities and the community designed to meet customer needs. LAC is an independently run, not for Profit Company primarily funded by the Commonwealth. The organisation has a business structure incorporating the Lutheran Church of Australia (NSW district), the Board of Governance and Chief Executive Officer. Reporting to this structure is Administration & Finance, Hotel Services, Property & Maintenance, Nicholson Park and Pemberton View Retirement Villages, Support Services (including pastoral care and volunteer coordination), Community Care, Dellacourt, Yallaroo and Emily Gardens locations. LAC employs approximately 300 staff (including casuals) comprising nursing, personal care, maintenance, management and administrative staff.
Role Objective
The Community Home Care Worker is responsible for providing direct care and support to clients in line with a client's care plan and the policies and work practices of Lutheran Aged Care Community Services, and to follow the directions of and liaise with the Community Services Coordinator and the relevant Case Manager; ensuring at all times that a client's home, property and person are subject to respect, care and dignity as outlined in the Values of Lutheran Aged Care.
Key Result Areas & Responsibilities
Service Delivery
Provide care and support as outlined in the client's care plan, noting on each visit, any changes required
If and when using a client's equipment or facilities, ensure they are in protected and good working order; reporting promptly to the Coordinator, if any Work Health and Safety risk is identified.
Use a client's equipment and/or facilities,



with appropriate care and respect for property which is not that of Lutheran Aged Care Community Services.
Report any changes observed in a client's health, well being and/or care requirements at the earliest opportunity, to the Coordinator.
Maintain punctuality in line with client's schedule and roster times, contacting the client and the Coordinator should there be a delay anticipated or experienced for any reason in arrival at a client's house to provide a care service
When/if a care service required involves transport in a private or Lutheran Community Services Vehicle, ensure that the vehicle is in good working order and clean
Contribute to continuous improvement by regular attendance at and involvement in staff meetings and feedback mechanisms
Participate in education and training opportunities, ensuring currency of skills as outlined in the classification of the role (Home Care Worker) in the Lutheran Aged Care, NSWNMA and HSU NSW Enterprise Agreement, identified in your employment contract.
Other duties as requested by the Coordinator.
Compliance
Comply with Lutheran Aged Care Community Services Policies in carrying out the Carer role.
Ensure compliance with legislative requirements in regard to mandatory reporting of Elder Abuse (Aged Care Act and Principles ****); Work Health and Safety (Work Health and Safety Act ****) and conditions of employment as outlined in the Lutheran Aged Care, NSWNMA and HSU NSW Enterprise Agreement.
Work Health & Safety (WHS)
Take reasonable care for own WHS ensuring that actions or omissions do not adversely affect the WHS of others in the workplace.
Advise and seek permission form Lutheran Aged Care if you intend to take up employment elsewhere as this may present a Work Health and Safety risk to you, other staff, and clients.
Ensure you do not perform unfamiliar tasks where you have not received appropriate instruction or training.
Consult, cooperate and coordinate activities with team members.
Report identified hazards and work related injuries using agreed procedures.
Undertake and participate in safety audits, assessments and reviews as required.
Correct, where possible and immediately report any unsafe situation including any near miss incidents.
Understand and report situations that have the potential to be a disaster and/or emergency.




Retain knowledge of staff nominated to administer first aid and the Disaster & Emergency Team.
Contribute to the development of a safe and healthy working environment.
Consult, cooperate and coordinate activities with external agency staff or representatives of another Person Conducting a Business Unit (PCBU);
Participate in the development of formal Disaster and Emergency Management plans.
Manage and respond to disasters and emergencies to ensure the WHS of everyone.
Do not intentionally or recklessly interfere with or misuse anything provided in the interest of WHS.
Participate in Return-to-Work programs when injured and support the Return-to-Work programs of co-staff. Work Health and Safety policies and work practices as varied from time to time.
Your failure to comply with these requirements could result in disciplinary action, up to and including termination.
Communication
Communicate with other staff, clients and people with whom you come into contact during you work, with courtesy and respect, representing, as you do, Lutheran Aged Care at all times.
Communicate clearly and effectively by checking if those in receipt of your communication have understood that which you meant to convey.
Report any difficulties you may experience in communication with others, to the Coordinator, so that the situation can be reviewed and a solution found.
Technology
Technological support devices provided by Lutheran Aged Care are to be used, taking care not to damage or misuse the item of property. Such devices can only be used to assist the carer in his/her role and for no other reason ( Internet Policy Lutheran Aged Care)
Ensure that you are able to fully operate any assistive device provided.
Storage of such devices should occur having regard for the security of the device. Devices should never be left in vehicles at any time.
Report promptly any loss, damage or malfunction
Personal Qualities
Honesty, initiative, reliability and discretion
Communication and interpersonal skills
Cooperation and team participation
Empathy and consideration for older persons
Willingness to ensure currency of appropriate skills
Ability to organise and prioritise work demands
Flexibility and responsiveness
Selection Criteria
A minimum of Certificate lll in Aged Care Work and a minimum of 6 months work experience in health, residential or community aged care work
Good interpersonal skills and communication
Police check (current national check)
A strong commitment to working with older people
Ability to work in a team and independently
A motor vehicle driver's license and own vehicle; comprehensive motor vehicle insurance
Demonstrated 12 months or more experience in working with older people
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📌 Support Worker (Albury-Wodonga)
🏢 Lutheran Aged Care
📍 Albury