Are you passionate about connecting people with information, ideas and community? We're seeking enthusiastic and customer-focused Relief Librarians to join our Library Services team on a casual basis and support our vibrant network of libraries across Boroondara.
In this varied role, you'll provide high-quality customer service, professional readers' advisory and information services, and support the day-to-day operations of our libraries. You'll have the opportunity to work across multiple library locations, helping community members access our collections, digital resources, programs and services.
What you'll do
Deliver exceptional frontline customer service in person, by phone and online.
Provide readers' advisory, reference and information services.
Promote library collections, digital resources, programs and events.
Support library operations, including opening and closing procedures, cash handling and maintaining welcoming library spaces.
Assist with collection presentation, stock management and merchandising.
Supervise service delivery and support staff when rostered as Day Senior.
Work collaboratively across library locations to meet service needs.
About you
You are a customer-focused library professional who enjoys working with diverse communities and thrives in a flexible, fast-paced environment.
You will bring
A tertiary qualification that confers eligibility for professional membership of the Australian Library and Information Association (ALIA).
Experience working in a library workplace, preferably within a public library.
Strong customer service and communication skills.




The ability to confidently assist customers with digital technology and information tools.
Demonstrated ability to supervise, support and mentor staff.
Strong computer skills, including Microsoft Office and web-based technologies.
An appreciation of diverse cultures and communities; additional language skills are highly regarded.
At City of Boroondara, we're committed to creating a healthy, connected and sustainable community. Our people are guided by our values of Innovate, Integrity, Respect, Own-it, Collaborate and Customer, and we work together to deliver outstanding services that make a difference every day.
What's on offer
Flexible work across multiple library locations.
Opportunities for evening, weekend and school holiday shifts.
A supportive team environment serving one of Melbourne's most engaged library communities.
Council recognises the benefits of a diverse workforce for its employees and customers. To ensure equity of access to employment opportunities, Council encourages applications from underrepresented groups including people who are from an Aboriginal and Torres Strait Islander background, people from different ages, abilities, gender identities, sexual orientation and cultural backgrounds. If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance. Applicants must have the right to work in Australia. Council is a child safe organisation and as such, some applicants may be required to hold a Working with Children Clearance. Additionally, some applicants may also be required to undergo a National Criminal History check and/or medical check as per the requirements of the role.
#J-*****-Ljbffr

📌 Relief Librarian (Melbourne)
🏢 City of Boroondara
📍 Melbourne