The Arc House is a collection of boutique lifestyle hotels that connects travellers with the character of a destination through thoughtful design, local discovery and personal hospitality. We're seeking a General Manager to lead the opening and ongoing operation of The Arc House Melbourne. Working closely with the Australian Director of Operations and management team, you'll combine commercial leadership with a visible presence in the hotel.
Key responsibilities
Opening preparations, recruitment, training and operational readiness
Daily hotel operations, service standards and guest experience
Revenue strategy, budgets, forecasting and overall financial performance
Team development, local partnerships and the hotel's reputation
Safe, compliant operations and effective supplier relationships
About you
Experience as an established General Manager, senior hotel leader or department manager ready for broader responsibility




Experience across multiple departments and financial performance
Ability to build a team and deliver consistent hospitality
Experience with a hotel opening or major operational transition is required
Boutique, lifestyle or upscale hotel experience is preferred
Knowledge of the Melbourne market is an advantage
Robust communication skills, fluent English and knowledge of Australian hotel operations are essential
About us
The Arc House is a collection of boutique lifestyle hotels that connects travellers with the character of a destination through thoughtful design, local discovery and personal hospitality. We're an entrepreneurial hospitality group with regional career opportunities.
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📌 Hotel General Manager (Melbourne)
🏢 Laneways Operational SPV
📍 Melbourne