Build trusted partnerships across our Sub Branches in Central Queensland. Use stakeholder engagement skills to support veterans and families.
About the Role
Based in Mackay, this role works closely with our District Office and more than 230 Sub Branches across Queensland, helping volunteer-led organisations access the guidance, resources and support they need to thrive.
This is a highly relationship-focused role where you'll influence outcomes, build trusted partnerships and connect veterans and communities with the services they need.
Regular regional travel is required, along with occasional after-hours attendance at community and veteran events, so flexibility is essential.
What you'll do
Build trusted relationships with RSL Sub Branch committees and community stakeholders and improve outcomes for veterans and their families.
Support volunteer-led organisations to navigate local challenges and opportunities
Connect veterans, families and communities with relevant services and support programs
Influence positive outcomes through collaboration, community engagement and partnerships
Prepare reports, manage budgets and coordinate competing priorities
About you
You're an experienced relationship-builder who enjoys working with diverse stakeholders and can influence without direct authority. You thrive in community-focused environments, are comfortable working independently and are passionate about supporting those who serve others.
We welcome applications from veterans, Reservists, military family members,



and professionals from stakeholder engagement, community development, local government, membership organisations, not-for-profit organisations and veteran-support services.
Skills & Experience
ADF service, experience working with Defence personnel, or a strong understanding of the veteran community
Demonstrated stakeholder engagement and relationship-building skills including solid communication and problem-solving abilities
Experience supporting volunteers, community groups or member-based organisations
Confidence working with reports, budgets and Microsoft Office programs
A current Driver Licence and Working with Children Card (or ability to obtain one)
Flexibility to travel regularly throughout the region and occasionally work outside standard business hours
Why work at RSL Queensland?
For more than 100 years, we've supported veterans and their families through care, commemoration and camaraderie. Powered by Australia's most successful prize home lottery, we're growing our impact across Queensland and creating meaningful opportunities for people who want to make a difference.
You'll also enjoy:
Salary packaging up to $15,900 per year, plus additional tax-saving benefits
Three gifted days of leave at Christmas
Tailored learning and development opportunities
Study support and leave for work-related education
If you're passionate about supporting the organisations that make a difference in the lives of veterans and their families, we'd love to hear from you.
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📌 Veteran Engagement Officer (North Mackay)
🏢 Rsl Queensland
📍 North Mackay