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Job Description
29th September, ****
Major Account Manager – Waste & Environmental Services
About the Role
701 Recruitment is seeking an experienced Major Account Manager to join a well-established Australian business operating within the waste management and environmental services industry.
This is a commercially focused role combining major account management, client retention and new business development. You will manage an established portfolio of key customers while actively identifying, developing and converting new business opportunities.
Working closely with operational, fleet and management teams, you'll ensure customer expectations and contractual requirements are met while driving profitable revenue growth, account retention and long-term business relationships.
Key Responsibilities:
Manage and grow a portfolio of major commercial accounts
Build strong relationships with key customers and decision-makers
Identify, pursue and convert new business opportunities




Drive client retention, revenue growth and account profitability
Develop account strategies and assist with tenders and proposals
Manage pricing reviews, contract renewals and commercial negotiations
Monitor sales targets, KPIs, margins and customer satisfaction
Work closely with Fleet and Operations to ensure effective service
Forecast sales targets and monitor performance against agreed KPIs and budgets
Conduct regular client meetings, account reviews and presentations
Monitor customer satisfaction and respond proactively to service issues
Work closely with Fleet and Operations teams to ensure new and existing business can be serviced efficiently within collection routes
Prepare weekly and monthly sales, meeting and account performance reports
Monitor market activity, competitors and emerging business opportunities
Identify opportunities for recent services, products and solutions based on customer and market needs
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📌 Outdoor Recycling Yard Operator (Toowoomba)
🏢 Jobs2Web
📍 Toowoomba