Horse in the box – Yarra Glen, Victoria
Do you love horses, know your equestrian gear, have a flair for fashion, and enjoy helping people?
Horse in the box is looking for a
Casual Sales Expert / Office Manager
to join our team in Yarra Glen.
We are one of Australia's leading equestrian retail businesses, with our
Yarra Glen retail store, busy online store and mobile trade stand servicing the equestrian community Australia wide.
This is a
very diverse and hands-on role
where no two days are exactly the same. The position can be
moulded around the right person
, with plenty of opportunity to get involved across different areas of the business. It is an open and varied role for someone who enjoys being busy, learning new things and diversity whilst still performing at a high standard.
WE'RE HIRING | HORSEINTHEBOX
Casual Sales Expert / Office Manager
Horse in the box – Yarra Glen, Victoria
Do you love horses, know your equestrian gear, have a flair for fashion, and enjoy helping people?
Horse in the box is looking for a
Casual Sales Expert / Office Manager
to join our team in Yarra Glen.
We are one of Australia's leading equestrian retail businesses, with our
Yarra Glen retail store, busy online store and mobile trade stand servicing the equestrian community Australia wide.
This is a
very diverse and hands-on role
where no two days are exactly the same. The position can be
moulded around the right person
, with plenty of chance to get involved across different areas of the business. It is an open and varied role for someone who enjoys being busy, learning new things and diversity whilst still performing at a high standard.
About the Role
Approximately
4 days per week
, with occasional weekend and possible event work required.
You'll be involved in a wide range of responsibilities, including:
Providing
5-star customer service
in-store, online, by phone and email
Assisting customers with product selection and sales
Providing knowledgeable advice on equestrian products and equipment




Processing online orders, packing and dispatching orders
Receiving and processing incoming stock
Data entry and general office administration
Assisting with updating website products when required
Assisting with social media posts and content when required
Answering customer enquiries and following up customers and their orders
Assisting with event packing, set up and down
Liaising with wholesale customers and suppliers from time to time
Assisting with the day-to-day running of the retail store, including housekeeping
Supporting the wider retail, online and mobile business
Helping wherever needed across the business and taking on new tasks as required
About You
We are looking for someone who is
passionate about horses, equestrian sport and the industry
, with a genuine interest in providing an exceptional customer experience.
An equestrian background is essential
, as understanding horses, riding and equestrian products is an important part of being able to confidently assist our customers.
You will ideally have:
Strong knowledge of
equestrian products, equipment and apparel
knowledge of
premium equestrian brands and the standards they expect delivered to customers.
A genuine passion for horses and the main equestrian disciplines & industry
A
5-star customer service mindset
and a genuine desire to help and please customers
Excellent communication and people skills
Strong computer literacy and the ability to learn new systems quickly
Excellent attention to detail
Positive organisational skills and the ability to manage multiple tasks at once
A
positive, practical,



and trusting can-do attitude
The ability to work independently while also being a great team player
Adaptability and the willingness to take on a variety of tasks
A strong work ethic and pride in your work and appearance
The ability to stay focused and productive in a busy environment
A friendly, enthusiastic and professional manner
This Role Will Suit Someone Who...
Enjoys a
fast-paced environment
, loves variety and doesn't need to be told every step of the way.
You will need to be someone who sees what needs doing and
gets in and does it
. Someone with a
can-do attitude, passion for their work, an eye for detail and a genuine want to please
.
This is not a role where you will be doing the same thing every day. It is
diverse, flexible and open
, and can be moulded around the strengths and interests of the right person.
There will be busy days, quiet days, customer-facing days, office days and days where we are packing for an event or getting stuck into something completely different!
If you are adaptable, enthusiastic and enjoy being part of a small, hands-on team, you'll fit right in.
What We Offer
Casual position, approximately
4 days per week
(approx ***** flexible schedule pw)
Occasional weekend work and event work
A varied and flexible role within a growing Australian equestrian business
The opportunity to have input into and grow with the role
Training provided on our systems and processes
A friendly, hands-on workplace in
Yarra Glen
Support from peers
The opportunity to work across retail, online and mobile equestrian business operations
If you
love horses, enjoy helping people and are looking for a role where you can use your equestrian knowledge while getting involved in all aspects of a busy and exciting business
, we'd love to hear from you!
Location:
Yarra Glen, VIC
Position:
Casual, approximately 4 days per week + occasional weekends/events
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📌 Retail & Admin (Melbourne)
🏢 HORSE-IN-THE-BOX Equestrian
📍 Melbourne