Quality & Compliance Leader – Contact Centre Excellence (Sydney)

Quality & Compliance Leader – Contact Centre Excellence (Sydney)

13 Oct
|
Qantas
|
Sydney

13 Oct

Qantas

Sydney

Qantas is seeking a Senior Manager Quality & Compliance - Contact Centres to lead the strategy, governance and continuous improvement across our contact centre operations. This is a highly visible leadership role at Mascot Head Office, with end-to-end accountability for quality, compliance and risk management that drives customer experience and business outcomes.
You will partner with in-house and outsourced teams, using data and AI-enabled solutions to identify opportunities, strengthen
#J-*****-Ljbffr

📌 Quality & Compliance Leader – Contact Centre Excellence (Sydney)
🏢 Qantas
📍 Sydney

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