Transurban is seeking a Customer Specialist Support Advisor - Dispute Resolutions in Melbourne to resolve complex customer issues with empathy and timeliness.
You will join a collaborative team focused on improving the customer experience, with mandatory onsite training and a structured development path.
The role involves handling escalated complaints across channels, de-escalating conflicts, and delivering explicit, concise updates to customers while working with internal and external partners.
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📌 Dispute Resolution Support Specialist (Melbourne)
🏢 Transurban
📍 Melbourne
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