About Leidos Australia At Leidos Australia, our work goes beyond a job title.
We design, build, operate and support the systems, services and capabilities that help protect and advance the Australian way of life.
Backed by a global organisation of more than 40,000 people, our Australian team of around 2,000 has partnered with government, defence and national security customers for more than 30 years.
We deliver mission-critical solutions where reliability, trust and purpose matter.
Leidos is a destination for people who want their work to have purpose, their contribution to be recognised, and their career to grow without needing to fit a single mould.
Meaningful work is supported by benefits, flexibility and career pathways that help you grow while balancing life outside work.
This includes: Flex Your Way – Tailor work to your life with options including Life Days (up to 12 extra days off per year), part-time arrangements, job sharing, and compressed hours.
Wellbeing That Matters – Free access to Headspace and MeQuilibrium, plus dedicated wellness spaces to support your mental, physical, and emotional wellbeing.
Learn Without Limits – Access over 120,000 on-demand courses, alongside technical, project management, leadership, and professional development opportunities.
Work That Makes an Impact – Contribute to nationally significant projects that matter, solve complex challenges, and accelerate your career through unique growth opportunities.
Build Your Future – Whether you're deepening technical expertise or preparing for leadership, we'll invest in your development every step of the way.
And Much More – These are just a few of the ways we invest in our people and help them thrive.
About the Team You'll join a team where people work with integrity, inclusion, innovation, agility,



collaboration and commitment.
In practice, that means sharing ownership, solving complex problems together and staying connected to the customer context, the purpose behind the work and how each role contributes to meaningful outcomes.
Our CIO Leidos Support Team plays a vital role in ensuring employees have reliable access to company IT systems and infrastructure.
We deliver responsive, high-quality support across desktop, network, and application services, enabling our teams to work securely and efficiently in a fast-paced, mission-driven environment.
The Opportunity As part of the End User Services team, you will support a diverse and dynamic IT environment, working closely with colleagues across the business to deliver exceptional user experiences and maintain operational readiness.
Provide hands-on technical support across desktop, laptop, printer, telephony, video conferencing, and network services, helping our workforce remain productive and connected.
Collaborate with Service Desk, Infrastructure, and broader IT teams to deliver seamless end-to-end support and timely resolution of technical issues.
Troubleshoot and resolve incidents within the Standard Operating Environment (SOE), contributing to continuous improvement of support processes and customer outcomes.
Assist with testing and deployment activities, including operating system upgrades, new hardware, peripherals, and workstation models, while documenting solutions and sharing knowledge across the team.
About You You are a customer-focused IT qualified who enjoys solving technical problems and working in a collaborative setting.
You bring a practical approach to support, a commitment to service excellence, and the ability to communicate technical information clearly to a diverse range of users.
Essential Skills

📌 End User Services Representative (Canberra)
🏢 00160 Leidos Australia
📍 Canberra