Contact Centre Consultant
NSW, Newcastle and the Hunter Region
Want to build a career?
Looking for flexibility to fit in with your lifestyle?
Keen to access some great perks and benefits along the way
Belgravia Health & Fitness' customer care team is looking for passionate Contact Centre Consultants to deliver exceptional customer service.
The Role
We are looking for passionate people who are prepared to put the customer at the centre of everything they do by delivering exceptional service.
Here are some things you'll be doing:
Customer communication through phone, email, social platforms and SMS
Provide excellent customer service, by responding to customer's needs
Ensure the quality of service meets agreed customer service standards
Develop positive relationships with customers to provide the best customer experience
We are looking for part-time team members who are available and flexible to work on weekdays and weekends.
Flexible working arrangements will be available.
No experience required, all training provided.
About you
A can-do attitude
Shows attention to detail
Great telephone manner
Team player
Fast learner
Good computer skills
Positive, friendly, helpful and energetic
Requirements
Customer service and administration experience
High resilience to pressure
Attention to detail
Good ability to problem solve and can multitask efficiently
Current Police Check
Working with Children Check
Current First Aid & CPR Certificate




Benefits
Free Gym membership
Discounted Golf memberships
Discounted caravan and camping benefits
Great starting rate
Be part of a dynamic and growing team
Fun work culture aimed at seeing you succeed
Plus, many more staff benefits
We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.
We will provide creative recruitment strategies to remove any barriers that may prevent potential suitable applicants.
These include:
A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.
Allowing a short video submission describing their application for the job
Allowing a support person during an interview
We're happy to adjust our recruitment process to support accessibility needs - reach out to us ******
We are committed to providing a child safe environment.
Please refer to ourchild safety framework.
Successful applicants will be required to obtain a national police check and a Working with Children check.

Contact: Ashlea Grogan
Email: ******
#J-*****-Ljbffr

📌 Contact Centre Consultant (New South Wales)
🏢 Belgravia Leisure
📍 New South Wales