Job Description
At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.
We are dedicated to building a high‐performance setting underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.
Your New Role
As Product Design Lead, you'll lead a team of Product Designers and shape the design strategy across multiple products and member journeys. Working across Product, Engineering and broader stakeholder groups, you'll elevate design quality, strengthen ways of working and ensure accessible, consistent and member‐centred experiences are delivered at scale.
In this role, you'll:
Lead design strategy across products and journeys, aligning member needs with business and organisational priorities.
Translate strategic objectives into transparent design direction and deliverables across multiple teams.
Lead, coach and develop a high‐performing team of Product Designers.
Establish and embed design principles, standards and best practices to improve quality and consistency.
Partner with Product, Engineering, CX, Brand and business stakeholders to integrate design throughout the end‐to‐end delivery process.
Improve design processes, workflows and systems, including the use of reusable patterns and scalable design practices.
Champion accessible, compliant and member‐centred design, ensuring outputs meet WCAG 2.1 AA and organisational standards.
What you'll need:




Proven experience leading design strategically across multiple products, journeys or teams.
Strong people leadership capability, including coaching, development and design critique.
Demonstrated success improving design quality and consistency at scale.
Strong knowledge of user‐centred, research‐led design and design systems.
Experience working in Agile delivery environments and partnering closely with Product and Engineering.
Excellent stakeholder management, influencing and communication skills, with experience in financial services or another regulated environment viewed favourably.
Life at AustralianSuper
AustralianSuper is committed to colleague development, offering learning, coaching and career opportunities across our growing organisation. We support flexible, blended working and are happy to discuss what this looks like for you.
We cultivate a workplace that champions safety, respect, inclusiveness and diversity. If you require any reasonable adjustments to the recruitment process or role, please let our recruitment team know.
What's next
We encourage you to share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes, and want to make a meaningful impact supporting investment delivery for our members.
AustralianSuper uses AI to review resumes and conduct initial phone interviews. When invited,



candidates may opt for a traditional phone screening instead.
For information on how we handle personal data, please refer to our Candidate Privacy Policy.
Australian or New Zealand citizenship or Australian permanent residency is required.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Our Benefits
Parental Leave: 14 weeks paid leave for primary caregivers, 4 weeks for secondary caregivers
Flexible Work: a hybrid model for our Melbourne team, because great work happens in more places than the office
Health & Wellbeing: wellness initiatives, yearly flu jabs, and free confidential access to our Employee Assistance Program
Work from Anywhere: take up to 6 weeks a year to work from wherever inspires you
Career Development: coaching, mentoring, courses, and lunch and learns. Growth here isn't accidental, it's something we invest in deliberately
Social Club: monthly team lunches and quarterly offsites, because work is better when you genuinely like the people you do it with
Breakfast & Snack Bar: a fully stocked kitchen, kombucha included
Referral Program: earn real money for bringing great people into a great team
#J-*****-Ljbffr

📌 Senior Product Designer - Engagement & Loyalty (Melbourne)
🏢 Easygo
📍 Melbourne