Office Administrator and Customer Service
Office Administrator and Customer Service
Solatube Home
Minchinbury, Sydney NSW
Client & Sales Consultant
Full time
$35 – $40 per hour
About Solatube Home
Solatube Home is a Premier Dealers for daylighting and ventilation solutions for Solatube Australia.
We're a family-owned Australian business with a strong reputation for quality products and exceptional customer service. We have a close-knit team and value people who take ownership, use their initiative and genuinely care about doing a valuable job.
About the Role
Working closely with our team, you'll be an important point of contact for our customers and builders while also providing essential administrative support to the business.
Your day may include answering customer calls, following up enquiries, processing an order, preparing an invoice, checking an account, updating records or helping organise something happening in the office.
We're looking for someone who enjoys this variety and is happy to get involved wherever they're needed.
Your responsibilities will include:
Providing friendly, professional and helpful customer service
Responding to customers and builders phone calls, email and online enquiry
Preparing quotations and processing orders
Preparing and processing invoices
Accounts receivable and accounts payable
In home consultation and install scheduling
Following up outstanding invoices and payments when required
Maintaining accurate customer, order and accounts information
Assisting with reports and general management administration
About You
We're looking for someone who is
friendly, confident, organised and proactive
.
You may come from a customer service, administration, accounts or office support background — or you may have experience across several of these areas.
What matters most is that you're someone who takes responsibility, follows things through and enjoys helping people.




You'll ideally have:
Excellent customer service skills and a friendly telephone manner
Confidence answering and making customer follow-up calls
Excellent attention to detail and accuracy
Good organisational and time-management skills
Good knowledge of Microsoft Office, particularly Outlook, Word and Excel
Experience with invoicing and general accounts administration
The ability to manage multiple tasks and priorities
A proactive approach and the confidence to use your initiative
Reliabile with a strong work ethic
A positive, team-focused attitude
Xero, and Aroflo
would be an advantage but not a requirement.
Previous experience in customer service, administration and accounts but we're more interested in finding the
right person with the right attitude
.
What We Offer
$33 – $40 per hour
, depending on experience
Comprehensive training and onboarding
Genuine career development and progression opportunities
Supportive and friendly team environment
Free onsite parking
Established Australian family-owned business
Over 30 years of industry experience
If this sounds like you...
If you're a people person who enjoys customer service, is comfortable on the phone, has an eye for detail and likes keeping things organised, we'd love to hear from you.
What can I earn as an Office Administrator
Every day, we at Solatube Australia challenge ourselves to bring natural daylight into dark spaces. One thing is clear. Our products are the highest-performing daylighting systems that use advanced optics to significantly improve the way daylight is harnessed.
We work better, we feel better and think better utilising natural daylighting solutions.
The Solatube story began in the ****'s when a lone Australian inventor created a product that revolutionised the way daylight was brought into a building. Known as a tubular daylighting device, this product was a compact and leakproof alternative to traditional skylights.
#J-*****-Ljbffr

📌 Office Administrator And Customer Service (Sydney)
🏢 Solatube Australia
📍 Sydney