Job Description
At
FAAC Technologies
, we provide innovative automation and access control solutions that enhance security, safety, and convenience across a wide range of environments. From automatic doors and gates to advanced access control and parking systems, our technology helps people move safely and efficiently every day.
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As a global leader in access and mobility solutions, we are committed to delivering high-performance, sustainable outcomes for our customers. We are now seeking a passionate and self-motivated
Field Service Technician
to join our team in Melbourne.
About the Role n
This is an exciting permanent full-time opportunity for an experienced
Field Service Technician
who enjoys working autonomously, solving technical challenges, and delivering exceptional customer service.
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In this role, you will be responsible for servicing, maintaining, troubleshooting, and repairing a diverse range of automated access solutions across VIC. You will work from a fully equipped company service vehicle and be the face of FAAC Technologies for many of our customers. As such, professionalism, technical expertise, and a customer-first mindset are essential.
Key Responsibilities n
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Diagnose faults and carry out repairs on automated access equipment.
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Perform inspections, testing, commissioning, and technical assessments.
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Provide customers with technical advice and product support.
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Maintain service vehicle stock levels, tools, and equipment.
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Complete service documentation and reports accurately and on time.
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Promote and support preventative maintenance and service agreement programs.
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Skills & Experience n
Experience in one or more of the following areas will be highly regarded:
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Automatic doors and gate automation systems
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Boom gates, sliding gates, swing gates, and bollards
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Speed gates and pedestrian access control devices
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Parking and vehicle access systems
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Access control and security integration solutions
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Electrical troubleshooting and fault finding
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Field service or maintenance environments
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About You n
To be successful in this role, you will possess:
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Previous experience in a similar service technician or maintenance role
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Strong electrical and mechanical fault-finding skills
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Excellent customer service and communication abilities
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Strong time management and organisational skills
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A current Australian Driver's Licence
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An
Electrical Fitter Licence
or
Restricted Electrical Work Licence
(minimum requirement)
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Why Join FAAC Technologies?
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A great working environment with continuous professional development, competitive salary and benefits.
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Opportunity to work for a large, successful and rapidly growing global organisation.
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Great company culture with inclusive events throughout the year.
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Tools of the trade provided including service van
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Wellbeing day - that's 6 extra days off per year to focus on wellbeing
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Our vision
is to be a worldwide leader in high performance solutions for access and mobility needs, in a sustainable way.
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Our mission
is to offer reliable cutting-edge solutions to access and mobility needs, delivering solid returns to our stakeholders while ensuring respect of people, workplace and ethical standards.
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Our values
are centre around: People, Ethics, Aspirations and Strategies.
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Explore more at: like something that interests you?
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Please click the "Apply" button to submit your application.
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Safety is paramount in our Company; we have a zero tolerance to drugs and alcohol. All new employees will be required to undergo a drug and alcohol pre-employment medical and police check.
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📌 Field Service Technician (Melbourne)
🏢 Faac Group
📍 Melbourne