BAI Communications seeks a Level 2 Technical Support Specialist to join a skilled team responsible for resolving complex incidents escalated from the NOC and Service Desk. You will analyse network performance, lead during major incidents and contribute to continuous improvement across the communications network.
The candidate should have 3-5+ years in telecom/ICT, solid troubleshooting and documentation skills, and familiarity with ITIL principles.
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📌 Level 2 Tech Support Specialist — Broadcast & Network Incidents (Sydney)
🏢 Colonial Group
📍 Sydney
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