Lead with Purpose. Empower People. Make a Difference.

At CODA, we believe every person deserves the opportunity to live an independent, meaningful and connected life. As a trusted not-for-profit disability service provider supporting the Barwon and South West regions since 1979, we deliver high-quality, person-centred services that empower people to achieve their goals and reach their potential.

We’re seeking an experienced and passionate Senior Team Leader to join our leadership team and help drive excellence across our services.

About the Role

Reporting to the Practice Manager, the Senior Team Leader provides operational and practice leadership across a portfolio of disability services, ensuring participants receive safe, high-quality and person-centred supports.

This is a hands-on leadership role where you’ll mentor and coach employees, strengthen Active Support practices, oversee day-to-day service delivery, and contribute to a positive and values-led culture. You’ll be a key driver of participant outcomes, workforce capability, quality service delivery and continuous improvement.

Key Responsibilities

Leadership & Team Development

- Provide day-to-day leadership, coaching and support to Disability Support Workers and other employees.
- Build team capability through mentoring, guidance and performance feedback.
- Support Team Leaders to strengthen leadership consistency and service delivery.
- Foster a positive, accountable and inclusive workplace culture.

Practice Leadership

- Champion Active Support and person-centred practice across services.
- Coach employees to translate participant goals into meaningful everyday outcomes.
- Support teams to improve participant engagement, independence and community inclusion.
- Promote reflective practice and continuous learning.

Service Coordination





- Oversee day-to-day service delivery across allocated programs and supports.
- Monitor workforce capacity, service quality and operational performance.
- Respond to emerging issues and support effective problem-solving.
- Contribute to service planning and operational improvements.

Quality, Safeguarding & Risk

- Promote compliance with NDIS Practice Standards, organisational policies and legislative requirements.
- Monitor incidents, risks, documentation and safeguarding requirements.
- Support audits, reviews and quality improvement initiatives.
- Escalate significant risks, incidents and compliance concerns where required.

Stakeholder Engagement

- Build robust relationships with participants, families, advocates and external professionals.
- Support collaborative approaches that improve participant outcomes.
- Represent CODA professionally and positively within the community.

About You

You are an experienced leader who is passionate about supporting people with disability and developing high-performing teams.

To be successful in this role, you will bring:

Essential

- Significant experience in disability services, community services or a related sector.
- Demonstrated leadership, coaching and team development capability.
- Strong knowledge of Active Support, person-centred practice and participant rights.
- Understanding of safeguarding, risk management, workplace health and safety, and NDIS service requirements.
- Excellent communication,



problem-solving and organisational skills.
- Ability to manage competing priorities and make sound decisions within delegated authority.

Desirable

- Experience leading disability or community service teams or programs.
- Experience supporting participants with complex support needs.
- Experience participating in quality audits, service reviews or continuous improvement initiatives.
- Relevant qualifications in disability, community services, leadership, management or a related field.

Why Join CODA?

At CODA, you’ll be joining an organisation that genuinely values its people and the impact they make every day.

We offer:

- A rewarding leadership role with purpose and impact.
- Supportive and collaborative leadership team.
- Values-driven workplace culture built on being Professional, Respectful, Innovative, Energetic and doing no harm.
- The opportunity to make a meaningful difference in the lives of people with disability.
- Ongoing, full-time employment with a respected not-for-profit organisation.
- Competitive salary packaging options to maximise your take-home pay.
- Access to a confidential Employee Assistance Program (EAP) for wellbeing, counselling and personal support.
- The chance to influence practice, culture and service excellence across the organisation

Mandatory Requirements
- Current NDIS Worker Screening Check
- Current National Police Check
- Current Driver Licence
- Working with Children Check (where applicable)

Apply Now

If you’re an experienced leader looking to take the next step in your career and help shape outstanding disability supports in our community, we’d love to hear from you.

Join CODA and help build an inclusive community where everyone can fulfil their unique potential.

📌 Senior Team Leader (Colac)
🏢 Coda
📍 Colac