Behind every safe tenancy, quality service and positive housing outcome is a strong foundation of practice, accountability and continuous improvement. As Practice and Compliance Lead, you'll help shape the standards, culture and capability that empower teams to make a meaningful difference for people experiencing housing insecurity and homelessness.

The Practice and Compliance Lead plays a pivotal role in strengthening the quality, consistency and impact of Housing Services across Meli. Working alongside leaders and practitioners, you will drive evidence-informed practice, build workforce capability and help ensure services deliver the best possible outcomes for clients and communities. This role combines strategic thinking with practical influence, using data, insights and contemporary practice knowledge to support continuous improvement, strengthen governance and foster a culture where learning, accountability and client wellbeing remain at the centre of everything we do.

As a Practice and Compliance Lead, you will:

- Lead initiatives that strengthen practice quality, consistency and client outcomes across Housing Services.
- Build workforce capability through coaching, mentoring and reflective learning opportunities.
- Drive continuous improvement by using data, audits and service insights to identify opportunities for growth.
- Partner with leaders to strengthen governance, manage risk and support high-quality, compliant service delivery

Position Details

- Part time, ongoing position
- 0.8 FTE working 30.4 hours per week
- $125,022 (pro-rata) p/a + Super + Salary Packaging

What We’re Looking For

We value individuals who bring dedication, empathy, and expertise to their roles. To succeed in this position, you will have:

- Bachelor of Social Work, Psychology, Nursing, Diploma of Welfare Studies, or equivalent qualifications.
- Extensive experience in high-quality case practice and practice leadership within the community services sector,



including supporting workforce capability and accountability in a complex service delivery environment.
- Strong analytical skills with experience interpreting service data, quality indicators, audit findings and client outcomes to drive improvement.
- Demonstrated knowledge of the housing sector, including registered housing provider obligations, tenancy law and Housing Registrar compliance requirements.
- Experience leading quality assurance, audit, accreditation, compliance or regulatory review processes.
- Well-developed communication and interpersonal skills, including the ability to prepare transparent compliance and assurance reports and support positive leadership and quality service delivery.
- Demonstrated proficiency in data recording and reporting systems relevant to Housing Services.
- Understanding of the purpose and requirements of the Victorian Child Safe Standards and a demonstrated commitment to contributing to a child safe organisation in both practice and culture.

Why Work with Us?

At Meli, we offer more than just a job—we provide a platform to thrive, grow, and make an impact. Our Employee Value Proposition (EVP) includes:

- Supportive Culture: Join a values-driven organization that fosters collaboration and innovation.
- Career Growth: Access ongoing Learning & Development opportunities and clear pathways for progression.
- Financial Benefits: Enjoy salary packaging up to $15,900 per year, enhancing your financial well-being.
- Work-Life Balance: Benefit from flexible ways of working.
- Employee Wellbeing:



Participate in employee-led Inclusion Working Groups, access confidential counselling via our Employee Assistance Program, and enjoy paid parental leave above the government scheme.
- Diversity and Inclusion: Be part of a team that celebrates diversity and actively supports individuals from all walks of life.

How to Apply

We’re excited to hear from you! Please submit your application, including a résumé and addressing the key selection criteria in the application form. Applications close 11:59pm, Thursday 29th October 2026.

For more information about the position please contact Gordan Saravanja, Team Leader Adult Tenancy on 04•• ••• 716.

Join Our Commitment

Meli is committed to providing a child-safe environment. We have zero tolerance of any abuse or harm of children. Our recruitment practices reflect our commitment to ensuring the safety and wellbeing of children and young people in our care. All employment with Meli is subject to reference checks, a satisfactory national (and international where relevant) police check, VIT Check (where applicable) and a current Working with Children Check prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Meli is proud to be an equal-opportunity employer. We actively encourage applications from Aboriginal and Torres Strait Islander people, individuals from culturally diverse backgrounds, LGBTQIA+ community members, people living with disabilities, and those looking to return to the workforce.

Our usual process includes a written application, a phone call and a panel interview. If you require adjustments to the recruitment process, please email us at ••••@meli.org.au to discuss how we can best support you.

Take the Next Step

If you’re ready to inspire change and make a lasting impact, click Apply Now and start your journey with Meli.

📌 Practice and Compliance Lead - Housing Services (Geelong)
🏢 Meli
📍 Geelong