About the role

Endoview Gastroenterology & Specialists is seeking a dedicated Medical Receptionist to join our team in Burwood, NSW. This is a part time position that plays a crucial role in delivering excellent patient care and ensuring the smooth operation of our gastroenterology & specialist practice. As the first point of contact for our patients, you will be instrumental in creating a welcoming environment and managing the administrative demands of our busy clinic, directly contributing to the high standard of care we provide.

Key responsibilities

- Greeting patients warmly and professionally upon arrival, ensuring they feel welcome and at ease

- Managing and booking endoscopy procedures for patients, including verifying personal and insurance information

- Scheduling and confirming appointments, and maintaining an accurate and organised appointment system

- Answering telephone enquiries and directing calls to appropriate staff members

- Processing patient payments and handling financial transactions accurately and confidentially

- Maintaining patient records and ensuring confidentiality in accordance with relevant healthcare regulations

- Assisting with administrative tasks such as filing, photocopying and data entry

- Coordinating with clinical staff to ensure patient flow and optimal clinic efficiency

- Providing patients with information about procedures, waiting times and practice policies

- Supporting the team with general reception duties as required

What we're looking for

- Previous experience as a medical receptionist or in a similar healthcare administrative role

- Excellent communication skills and a professional, courteous demeanour

- Strong organisational and time management abilities

- Proficiency with computer systems and medical practice management software (desirable)

- Ability to multitask effectively in a busy healthcare environment





- Knowledge of patient confidentiality requirements and health information management principles

- Attention to detail and accuracy in record-keeping and data entry

- A compassionate approach to patient interaction and problem-solving

- Reliable and punctual attendance

- A current Working With Children Check (or willingness to obtain one) is preferred

What we offer

At Endoview Gastroenterology, we are committed to creating a supportive and inclusive workplace where our staff can thrive. We offer:

- A part-time role (2 or 3 days per week) that provides flexibility to balance work and personal commitments

- A collegial and supportive team environment in a modern gastroenterology practice

- Exposure to a professional healthcare setting with opportunities to develop your medical administration skills

- A workplace that values professionalism, patient care and employee wellbeing

- Competitive remuneration commensurate with experience and qualifications

About us

Endoview Gastroenterology is a specialist gastroenterology practice dedicated to providing high-quality patient care in diagnostic and therapeutic endoscopy. Located in Burwood, NSW, we pride ourselves on delivering comprehensive gastroenterological services in a professional, caring environment. Our team is committed to ensuring that patients receive compassionate care and expert clinical services. We believe in fostering a workplace culture that values teamwork, professional development and the wellbeing of both our patients and our staff.

Apply now

If you believe you have the skills and experience to succeed in this role and are passionate about delivering excellent patient care, we would like to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you would be an ideal fit for the Medical Receptionist position at Endoview Gastroenterology.

📌 Medical Receptionist (Burwood)
🏢 Endoview Gastroenterology
📍 Burwood