Job Description
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The chance;
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Optimum Allied Health is looking for an Administration Assistant and receptionsist for our well established allied health facility in Ballina. This is an opportunity to be involved with a growing and progressive company and help to progress its growth throughout its already established brand through the North Coast of NSW. We are looking for a positive, solution focussed person who is well organised and likes to take initiative. This role is suitable for someone looking for part time work (approx 30 hours / week across 5 days).
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Some minor flexibility can be accommodated for the right applicant.
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About Optimum;
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Optimum Allied Health exists to help people live life to the fullest in regional Australia. We are a team of 80+ allied health professionals servicing the North Coast of NSW through physiotherapy, Occupational Therapy and Exercise Physiology.
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We’re all friendly, helpful and happy people who live our 4 core values of Respect Everyone, Take Responsibility, Contribute to a Team and Solve the Problem every day to serve our clients and partners.
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Things you will be doing;
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- Assist to coordinate and manage the day to day operations of the clinic.
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- Help implement and maintain policy and procedures.
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- Meet and greet clients and visitors in a warm and professional manner.
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- Taking incoming calls, answering enquires and making bookings
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- Ensure that clinic room equipment is maintained.
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- Liaising with referring medical partners.
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- Updating and maintenance of company information systems
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- Entry and updating of clients details on FrontDesk database
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- Assisting and supporting the team leaders.
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- Ordering office amenities and stationary
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- Conduct the financial transactions and billing for client appointments
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- General administration tasks which include filing, stationery orders, kitchen supplies..
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- Assist the Quality Assurance and Data Entry Departments when required.
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- Assist the Finance Team where required.
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- Provide general administrative and clerical support to the Management Team.
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- Provide general administration and support across the business.
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- Assist with collating weekly reports.
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- Handle service enquiries and refer on to appropriate professional when required.
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What does it mean to be a part of the Optimum Family?
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You’re a someone who loves people and wants to learn and develop new skills. You’re someone who understands that a small thing on a list of priorities might be the only thing that matters to our clients and partners.
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Skills needed
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- Excellent general computer skills
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- Excellent verbal and written communication skills
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- Intermediate knowledge of Excel
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- Ability to learn and understand clinical practice software
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- Organisational skills
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- Ability to work under pressure
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- Ability to exhibit a positive and energetic manner
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- Team Player with a willingness to share knowledge.
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- Corporate Presentation.
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- Passionate about providing a quality service to our customers and clients
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- Solid communication and interpersonal skills
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- Warm and professional phone manner
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- Positive disposition, empathy and patient manner
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- Team orientated
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- Ability to prioritise with solid time management skills
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- Highly organised with strong attention to detail
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- Self-starter with initiative
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- Adaptable and flexible approach
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- Reliable, committed, with strong work ethics
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- Always illicit a solution focuses attitude.
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- Well presentented
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The benefits;
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Ability to take on key project coordination and development
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Opportunity to be involved in numerous aspects of the business and learn new skills
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Lots of support and opportunity for development.
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How to Apply
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To apply for this role, submit your resume and covering letter using the “Apply” button below. Alternatively, send this information directly to Daniel Willoughby, Director, at
[email protected]
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📌 Administration Officer / Reception (Part Time) (Ballina)
🏢 Optimum Allied Health
📍 East Ballina