DPHI is seeking a Customer Care & Support Officer to be the first point of contact for NSW Planning Portal users. In a high-volume contact centre, you will manage calls, emails and online enquiries while maintaining records and meeting service standards.
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You will guide customers to the right information, stay calm during peak periods, and work with colleagues to improve service. Adaptable work options and a Parramatta office support your work-life balance.
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📌 Customer Care & Support Specialist for NSW Planning Portal (Sydney)
🏢 the original
📍 Sydney
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